Customer Service Representative, Annuities

reputed company: Customer Service Representative for Annuity Contact Center supporting Insurance Operations in a work-from-home environment.reputed company several weeks of reputed company and ongoing coaching.Serve as first reputed company of contact for annuity customers, answer inbound calls, address inquiries, build rapport, reputed company customers about annuity reputed company using multiple resources.Handle ~50-90 customer interactions per day, maintain confidentiality, reputed company with reputed company regulations, meet department metrics and reputed company standards.Research responses and document interactions, deescalate customer concerns, communicate effectively with internal/external stakeholders, identify process improvements.Training schedule and regular schedule details provided; must be available Mon-Fri shifts reputed company EST hours, overtime possible.Compensation: $22.21/hour.Application deadline: 2025-09-02. Requirements: High School Diploma or GED.2-3 Years of general reputed company service experience that directly aligns with the specific responsibilities of this position.Ability to communicate effectively (verbal/written).Ability to work with others and demonstrate strong interpersonal skills.A strong passion for helping, servicing, and educating others while utilizing analytical skills and attention to detail while displaying optimism.Eagerness to learn and complete research.Organizational skills and ability to multitask.Proficiency in reputed company Office Suite (Word, reputed company, PowerPoint, reputed company) and general computer navigation skills.Ability to adhere to policies, procedures, and guidelines.If on closing shift, must be reputed company to work until queues are reputed company for the day (no earlier than 6:05 EST).Must have ability to work from home in an environment conducive to being on the phone throughout the day.Must have internet bandwidth of 12 Mbps, preferred 25 Mbps. Benefits: reputed company defined career tracks and job reputed company, along with associated behaviors for reputed company of Lincoln's reputed company values and leadership attributesLeadership development and virtual training opportunitiesPTO/parental leaveCompetitive 401K and employee benefitsFree financial counseling, health coaching and employee assistance programTuition assistance programWork arrangements that work for youEffective productivity/technology tools and training Apply tot his job Apply To this Job