Secretary/Dispatcher
About the position
Responsibilities
• Coordinate and schedule appointments efficiently.
• Maintain accurate records of dispatch activities and communications.
• Communicate effectively with technicians and clients via phone and computer systems.
• Handle customer inquiries and resolve issues promptly with professionalism.
• Assist in administrative tasks such as data entry, inventory software parts and supply orders, filing, and maintaining office supplies.
Requirements
• Proven experience in an office or administrative role; experience as a dispatcher is a plus.
• Strong time management skills with the ability to prioritize tasks effectively.
• Proficient in using basic computer systems, smartphones, and office software (e.g., Microsoft Office).
• Excellent phone etiquette and strong verbal communication skills.
• Previous experience in customer service or front desk roles is preferred.
• Fluency in English and Spanish is a must.
Nice-to-haves
• Experience in dispatching is a plus.
• Ability to work well under pressure while maintaining a positive attitude.
Benefits
• Employee discount
• Flexible schedule
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