Remote Appointment Setter for Home Improvement Company (Full-Time, M–F 12:30–8:30 PM EST) - Contract to Hire

Overview: We’re a growing home improvement company looking for a reliable, friendly, and engaging Appointment Setter to join our remote team! We help homeowners upgrade their windows and doors with beautiful, energy-efficient solutions—and your job is to be the first friendly voice they speak to. You’ll be talking to warm leads (no cold calling), qualifying them, and scheduling in-home consultations with our sales team. You’ll also be in direct contact with our canvassing reps out in the field, booking demos and confirming appointments in real time. This is not a sales position—just great conversations, strong follow-through, and consistent scheduling. What You'll Be Doing: Speak with homeowners who’ve requested more info (via phone, web, or field marketing) Qualify leads based on location, project type, and readiness Schedule in-home consultations using our online calendar system Take calls from canvassers in the field and book appointments while they’re at the door Follow up with leads who weren’t ready on the first call Confirm appointments and keep CRM notes organized Answer inbound calls and provide basic information about our services Assist with occasional admin and follow-up tasks as needed Schedule: Monday to Friday, 12:30 PM to 8:30 PM Eastern Time No weekends Flexibility during peak seasons is a plus What We're Looking For: 1–2 years of phone-based customer service or appointment setting experience Excellent communication skills and a warm, confident phone presence Comfortable working with online scheduling tools and CRM systems Strong follow-up and attention to detail Reliable internet, quiet home office, and self-directed work ethic Friendly, upbeat, and professional—someone who loves connecting with people Bonus Points if You Have: Experience in home improvement, construction, or real estate Previous remote work experience Familiarity with multi-line phone systems or scheduling tools What You’ll Get: Competitive hourly pay Performance-based bonuses Fully remote work – from anywhere as long as you're available for the scheduled shifts. Supportive team and clear training A fun, flexible work culture that values results over micromanagement Room for growth as we continue to expand How to Apply: Send a short message sharing: Your experience with phone work or appointment setting Why you’d be a great fit Your current availability A sentence or two about your remote work setup We’ll share company details with candidates selected for interviews. If you're ready to join a positive, people-first team making real impacts for homeowners, we’d love to hear from you! Apply tot his job Apply To this Job