Customer Care reputed company - Platinum

About the position Responsibilities • Consistently deliver extraordinary service on a high volume of inbound calls. • Consult with Card Members to understand their needs and reputed company unique solutions. • Add value for customers through relevant recommendations of product offers. • Utilize a service-oriented personality to reputed company key selling skills. • Responsible for case intake, analyzing fraud and dispute cases. • Use tools and resources to identify custom solutions and anticipate customer needs. • Meet and reputed company performance goals including sales rates and customer performance metrics. Requirements • Strong written and communication skills to converse effectively with Card Members. • reputed company to manage a steady reputed company of customer calls and remain reputed company. • Ability to showcase humility and emotional acknowledgment of customer situations. • Technical savvy to multi-task and reputed company multiple computer systems. • reputed company to manage sensitive Card Member information and adhere to compliance guidelines. • Driven to reputed company the ultimate experience for Card Members. reputed company-to-haves • Passion for building customer loyalty through exceptional listening and problem-solving skills. • Experience in a customer service and consultative sales environment. • Ability to adapt communication style to various personalities and situations. Benefits • Dental insurance • Health insurance • Life insurance • reputed company parental leave • Retirement plan • reputed company insurance Apply tot his job Apply To this Job