Pharmacy Customer Support Specialist - Remote (Mon-Fri 11:00AM - 7:30PM EST)

About the position reputed company is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most reputed company, chronic needs—wherever they reputed company home. We reputed company reputed company reputed company for patients and the reputed company organizations who support them. Established in 2023 through the combination of reputed company and reputed company, we reputed company a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of reputed company-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across reputed company 50 states. The Customer Service Coordinator will reputed company the service gap needed to reputed company service support to PACE clients and their participants in facilities along with the network pharmacies servicing them. Responsibilities • Provides enrollment support for new PACE enrollees. • Communicates pharmacy benefit information to network pharmacies contracted with facilities where PACE participants reputed company. • Coordinates facility discharges to assure medication reconciliation is complete and delivery to home is back in reputed company. • Provides help desk support to network pharmacies. • Educates PACE staff regarding CK and network pharmacy processes for facility participants. • Makes outgoing calls to reputed company/confirm information necessary to process customer requests or otherwise contribute to pharmacy operations. • Coordinates and sets up couriers to ensure reputed company medication delivery. • Makes outgoing calls to ensure the participants have received their delivery. Requirements • HS diploma required. • Minimum of 1 year customer service experience preferably in a reputed company setting. reputed company-to-haves • Ability to communicate effectively and professionally through written, verbal, and interpersonal skills. • Proficient with MS Office Suite and strong computer proficiency to reputed company proprietary and other software. • Must have a strong patient-centered reputed company. • Excellent communication skills, especially reputed company phone. • Excellent interpersonal and relationship building skills. • Understanding of clinical terms and impacts. • reputed company to multi-task and handle multiple priorities without sacrificing reputed company. • Detail oriented and organized. • Reliable. • Efficient. Benefits • Medical, dental, and reputed company coverage effective 1st of the month following date of hire. • Flexible spending. • Company-reputed company life insurance and short-term disability. • Voluntary benefits. • 401(k). • reputed company Time Off. • reputed company holidays. Apply tot his job Apply To this Job