Payments & Money Transfer Operations - CONTRACTOR

About the position Responsibilities • Actively participate in internal and external audits as well as model validation efforts • Own and manage cash accounts & relationships ensuring effectiveness and efficiency • Serve as an SME for ING's banking relationships, with a deep technical understanding of 'how the process works', including data segmentation and data flows • Collaborate closely with the Compliance & Regulatory Departments of ING Americas and ING Group to translate policy requirements into concrete control requirements • Design and implement clear processes and instructions to ensure adherence to relevant internal & external policies • Oversee the end-to-end process from data delivery to transaction settlements and investigations, ensuring quality and performance • Work in close collaboration with ING Hubs in remote locations, Head Office in Amsterdam, Compliance and Regulatory teams, ING Group Tech, and Front Office/ Global Treasury teams Requirements • Bachelor's Degree or equivalent • 10+ years' experience with banking operations, regulations and industry best practices • Prior experience with cash account management and supervision, including a demonstrated track record of successful collaboration with US regulators • Competency with Microsoft Office Suite; advanced skills are beneficial • FINRA/SEC licensing (e.g. Series 99) is desirable • Entrepreneurial mindset: you excel in building new teams and supporting new products • Sound experience in building and executing strategic roadmaps • Tech savvy, where you anticipate and leverage innovations in digital and technical applications that make ING more effective in its fulfillment of compliance obligations • Able to act with a sense of urgency while maintaining composure and professionalism • Confidence to interface with senior stakeholders, both external and internal • Flexibility to work collaboratively and independently depending on the situation • Ability to manage and motivate staff; maneuver easily through complex policies, processes and people-related organizational dynamics across ING • Ability to coordinate projects and initiatives with limited supervision Benefits • Hybrid work model allowing for in-office / work from home flexibility Apply tot his job Apply To this Job