Debit Card Support Specialist - Remote

Description: • The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related) • Maintaining the bank's compliance with Regulation E, VISA, NACHA, and AUB's T&C • Completing a thorough investigation and complete regulatory reports, if warranted. • Used to augment current staff due to an increased work load and attrition. Requirements: • Basic understanding of VISA rules/disputes • Excellent communication skills, including writing, editing, proof reading, and speaking • Ability to lead projects independently. • Ability to address audiences of varying sizes internally and externally • Ability to exercise sound business judgment • Working knowledge of generally accepted business practices for internal communications • Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint • Ability to handle multiple tasks with attention to details • Flexible, able to adapt to change and comfortable with ambiguity. • Previous debit card fraud experience/understanding • Previous Reg. E dispute experience. Benefits: Apply tot his job Apply To this Job