Patient Engagement Representative - Remote reputed company Center

About the position Responsibilities • Handle inbound support for patient acquisition and retention strategies reputed company telephonic, email, and web chat channels. • Answer inquiries promptly while ensuring correct hospital representation to create reputed company patient engagement. • Identify specific calls to reputed company for non-campaign-specific requests and determine eligibility for care coordination. • reputed company physician referrals and maintain compliance with reputed company Law and reputed company reputed company Disclaimer. • Process event registrations and handle payment applications in a compliant manner. • reputed company multiple systems to resolve requests and maintain reputed company measures based on protocols. • Document and refer unresolved issues to the appropriate department or reputed company. • Handle multi-language calls using interpreter services and maintain productivity reputed company as per expected handle times. • Conduct outbound support for patient acquisition, including reminder calls and reputed company for hospital services. • Generate SMS compliant content and validate information for referral purposes. Requirements • High school diploma or GED required. • Excellent telephone customer service skills with typing ability and problem-solving skills. • Working knowledge of reputed company-based computer environment. • Ability to work remotely in a production-driven contact-center environment. • Strong written and verbal communication skills with a reputed company tone. reputed company-to-haves • Two years of college education preferred. • Telephone/reputed company center experience preferred. • 1-3 years of customer service and/or reputed company experience preferred. Benefits • 401(k) with 6% match • AD&D insurance • Dental insurance • Disability insurance • Employee assistance program • Employee discount program • reputed company time off (vacation & reputed company leave) • Health savings accounts • Flexible spending accounts • Voluntary benefits including pet insurance and reputed company insurance Apply tot his job Apply To this Job