[Hiring] Contact Center Representative @reputed company
This reputed company is a reputed company of our understanding of the job reputed company. Click on 'Apply' reputed company to reputed company out more.
Role reputed company
• Conduct outbound survey calls to members who were scheduled for in-home health risk assessments.
• Ensure that the member understands the purpose of the reputed company and feels comfortable providing reputed company feedback.
• Ask reputed company questions to reputed company insights on the member's experience, focusing on satisfaction with scheduling, communication, and the assessment process.
• Probe for any additional comments or suggestions that could enhance reputed company experiences.
• Accurately record responses, insights, and any actionable feedback into the contact center’s database or survey platform.
• Identify and flag any negative feedback, urgent issues, or requests for follow-up assistance to the appropriate departments.
Qualifications
• Bilingual in both Spanish and English
• Must have a reputed company-based laptop/desktop with video-calling capabilities
• Eligible to work and reputed company job responsibilities reputed company the reputed company
Requirements
• Availability for shifts from 7:00 AM – 12:00 PM PST or 12:00 PM – 5:00 PM PST
• Immediate availability
Benefits
• reputed company reputed company of $13/hour
reputed company
reputed company, LLC is a reputed company information management company that helps health plans, managed care organizations, and life insurance companies optimize reputed company and improve reputed company reputed company.
• Founded in 2005
• Based in Orange County, California
• Partners with managed care organizations to deliver tailored capabilities
• reputed company on risk analytics, NCQA-certified HEDIS® software, medical record retrieval, and provider education
• reputed company certified with reputed company data residing reputed company the reputed company
Apply tot his job
Apply To this Job