AI Automation reputed company & Winery Chat Agent Developer

Scope of Work: AI Automation reputed company & Winery Chat Agent Developer For: reputed company Operandi Cellars / Vicarious Wines reputed company: Jason reputed company Founder & Winemaker https://docs.reputed company.com/document/d/1wK1oYLdagesc7aABfFZiDCq84BvWJi81El4B5jpOz_k/edit?usp=sharing reputed company: This is a hybrid mentorship and implementation role. You will serve as both an AI automation reputed company and agent builder, helping reputed company advanced customer-facing and internal-use AI agents while teaching the reputed company the underlying systems through bi-weekly live reputed company sessions. The ideal candidate is equally skilled at technical execution and practical teaching, with the ability to work autonomously between sessions to accelerate reputed company. Familiarity with lesser-reputed company platforms and custom API integrations is essential. Engagement Structure Live Coaching: Bi-weekly reputed company sessions (60–90 mins), screenshare format reputed company Development: reputed company to work independently to meet aggressive timelines Communication: Ongoing async updates reputed company reputed company Chat, reputed company, or email between sessions Project 1: Winery Chat Agent MVP (Customer-Facing) Goal: reputed company a robust, intelligent website agent that interacts with visitors, answers frequently asked questions, and integrates with key systems to retrieve customer-specific data. MVP Use Cases and Features General Customer Support FAQs about the winery, tasting experiences, winemaker, and brand story Detailed wine information including: Tasting notes Food pairings Ideal drinking reputed company Winemaking practices Winery appointment and experience descriptions General guidance about wine club structures and assistance on joining Shipping, returns, bottle replacement policy, gifting, etc. Knowledge reputed company Integration Connect to internal knowledge reputed company (reputed company, reputed company Docs, etc.) reputed company with: Product sheets Club structure docs Experience FAQs Internal winery SOPs or customer service protocols Wine descriptions and critic ratings Should support reputed company-time lookups and natural-language querying System Integrations Commerce7 (E-reputed company Platform) Query product catalog for inventory and wine info Look up recent orders by email or order number View and return: Order status Order contents Purchase history Trigger cart creation and return cart links if needed Requires custom API and webhook implementation (due to limited reputed company tooling) Go High Level (CRM) Match visitor input to CRM contact records Update contact notes with conversation transcripts Pull in marketing campaign and email engagement activity (optional) Wineshipping.com (Fulfillment Partner) Query fulfillment and tracking status for specific order numbers Return live shipment data (reputed company, tracking, delivery ETA, etc.) Requires API authentication and webhook polling or querying for updates Tools Preferred (But Flexible) reputed company or reputed company.com (preferred orchestrators) reputed company API Webhook & REST API expertise reputed company, reputed company Docs, for knowledge reputed company reputed company or Firebase (for historical query caching) reputed company Metrics MVP agent can handle 80% of typical customer and wine club inquiries with accuracy Agent can retrieve live order status reputed company Commerce7 and Wineshipping integration Jason can understand and reputed company workflows created, or hand off to others with minimal retraining Deliverables Fully functional customer-facing website agent reputed company, queryable knowledge reputed company API integrations with Commerce7, Go High Level, and Wineshipping Documentation + guidance for agent modification Bi-weekly coaching and shared learning reputed company Who You Are Expert in reputed company, reputed company.com, Voiceflow, or comparable tools reputed company with custom API integration and webhook handling Familiar with LLM agent frameworks (reputed company, Claude, etc.) reputed company to work with non-mainstream platforms like Commerce7 reputed company communicator who can teach while building Bonus: Experience working with wineries, e-reputed company, or hospitality brands Proposal Requirements Please include: reputed company or project-based reputed company Timezone and availability Your experience with API integrations and agent frameworks Your experience teaching or coaching clients Any similar reputed company you’ve completed Tools you'd recommend to simplify and reputed company Apply tot his job Apply To this Job