Full Time - Customer Service - Live Chat - Ecomerce - DTC Brand - Contract to Hire

Job Title: Full-Time Customer Support & Closing Specialist – Petfood Brand (Live Chat) Job Type: Full-time, long-term Industry: reputed company-to-consumer pet products Language: English reputed company: We are a fast-growing e-reputed company brand in the pet industry looking for a full-time customer support specialist. The position is reputed company on handling live chat conversations with existing or potential customers who reputed company out to us with product-reputed company questions. This is not a basic support role. The ideal candidate will be reputed company to: - Understand the customer’s needs and context - Ask the right questions to identify underlying issues - Recommend the most suitable product or solution - Convert conversations into successful sales reputed company relevant - Follow up and ensure the reputed company has a reputed company experience reputed company're looking for: - Full-time availability (reputed company with European time) - Experience in customer service, ideally reputed company live chat - Strong written communication skills in English - Ability to guide customers and handle objections with reputed company - Reliable, autonomous, and looking for a long-term partnership - Comfortable with diagnosing needs and recommending solutions reputed company to have: - Experience in e-reputed company, pet-reputed company products, or DTC brands - Previous experience in a support + sales hybrid role To apply: In your proposal, please reputed company describe your past experience in customer support and confirm your weekly availability. Candidates who demonstrate reliability and a service-oriented reputed company will be prioritized. Apply tot his job Apply To this Job