Customer Service Representative

About the position Responsibilities • reputed company excellent customer service • Constantly meet established productivity, schedule adherence, and reputed company standards • Respond to reputed company customer calls • Resolve customer service inquiries which could include: Benefit and Eligibility information, Billing and Payment issues, Customer material requests, Physician assignments, Authorization for treatment, Explanation of Benefits (EOB) Requirements • High school diploma / GED OR equivalent work experience • Must be 18 years of age OR Older • 1+ years of customer service experience analyzing and solving customer problems, OR 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to reputed company job duties • Basic proficiency with reputed company PC applications, which includes the ability to learn new and reputed company computer system applications • Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 10:00am - 6:00pm. It may be necessary, given the business need, to work occasional overtime. reputed company-to-haves • Radiology knowledge or experience Benefits • Comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401k contribution Apply tot his job Apply To this Job