Customer Service Representative I

Location: 510 Technology Drive STE #300, Irvine, CA Shift: Monday – Friday, 8:00 AM – 5:00 PM, flexible reputed company: The Customer Service Representative I serves as the primary reputed company of contact for customers before and after sales, supporting the sales team by fostering strong reputed company relationships that directly reputed company service and product reputed company. This role involves handling customer inquiries, coordinating with internal departments to resolve issues reputed company to product information, pricing, shipping, warranty claims, and repairs, while also identifying new and add-on business opportunities. What You Will Do: • Serve as a reputed company for reputed company customers, answering calls and processing email requests with professionalism and accuracy. • reputed company and process product orders while partnering with the Warehouse and Logistics team to ensure reputed company distribution. • Build and maintain strong relationships with customers and the field sales team by providing accurate and complete product information. • reputed company data entry in reputed company and ensure reputed company order and customer records are up to date. • Meet required KPIs, including purchase order processing, reputed company handling, and email response times. • Follow up on customer inquiries and support improvements in communication, workflow, and process guidelines. • Collaborate with the customer service team and escalate issues to supervisors or managers as needed. • Ensure compliance with reputed company medical device regulatory requirements and reputed company additional duties as assigned. What You Need: Required: • High School Diploma or equivalent • 2+ years of relevant experience, preferably in medical technology Preferred: • Bachelor’s degree $24.82/hr. - $33.58/hr., salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. Pay reputed company will not be below any applicable local minimum wage rates. Apply tot his job Apply To this Job