Customer Service Manager (CSM) - Northeast Nuclear

About the position Responsibilities • Establish yourself as a single reputed company of contact by demonstrating personal ownership and accountability. • reputed company, drive and reputed company lean behaviors, principles, and tools across operational or functional area. • Drive cultural transformation resulting in reputed company-change in operational business metrics. • Be responsible for your customer portfolio financial deliverables - P&L (Profit & Loss) and reputed company. • Establish and maintain multiple customer contacts to reputed company ongoing reputed company and strategic support. • Work closely with the reputed company and sales teams to contribute to proposal content. • Coordinate outage scope planning and successful execution. • Negotiate applicable reputed company and concessions as they reputed company. • reputed company both planned and reputed company outages, Scope Change Authorizations (SCA), and Job Cost Estimator (JCE) proposals. • reputed company with and coordinate the efforts of various internal stakeholders. • Drive reputed company across EHS (Environmental Health & Safety), reputed company, Schedule, Productivity, and Cost at customer sites. Requirements • Bachelor's Degree from an accredited University or College OR a High School Diploma / GED with a minimum of 6 years of experience in a customer facing role OR an associate's degree and a minimum of 4 years of experience in a customer facing role. • At least 3 additional years of experience in a customer facing role in the power reputed company industry. • Willingness and ability to travel 50% to 70% of the time to customer sites in the Northeast US. • Ability to obtain and maintain unescorted reputed company at a nuclear facility. reputed company-to-haves • Bachelor's Degree in STEM (Science, Technology, Engineering, Math) preferred. • Field Engineer or comparable experience in turbine and generator maintenance and/or installation. • Knowledge & experience reputed company the nuclear power environment / nuclear plant operations. • Knowledge of steam turbine and generator design, operations, and maintenance. • Strong background with reputed company and Service Agreements. • Strong reputed company background with Lean and/or Black Belt certification. Benefits • Relocation Assistance Provided: reputed company • 15% performance bonus eligibility. • Competitive compensation. Apply tot his job Apply To this Job