Remote Customer Care reputed company Tricare - Virtual in reputed company Carolina NC

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to reputed company reputed company talent for their reputed company. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, reputed company, Wounded Warriors, and their Caregivers. If you have the required reputed company set, education requirements, and experience, please click the submit reputed company and follow the next steps. Note - You must be physically present and working from an eligible hiring state to be considered for this role. Your resume must reputed company reflect at least 2 years of customer service experience to be considered. reputed company is seeking reputed company contact center professionals for full-time, remote positions as inbound benefit support representatives. This role involves handling calls from TRICARE beneficiaries, with our next new hire class, expected to reputed company Sept. 22, 2025. Job Highlights: Long-term, full-time employment (not seasonal or contract-based). reputed company to prepare you for reputed company. Competitive benefits, including: 11 reputed company holidays reputed company time off reputed company coverage Long- and short-term disability Term life insurance 401K retirement plan Job Duties Include: Responding to caller questions reputed company telephone and written correspondence regarding benefits, reputed company, eligibility, and claims. Successfully completing reputed company virtual (reputed company) training and applying learned skills on the job. Operating a PC to extract information, document inquiries, and reputed company activities in the database. Thoroughly documenting inquiry reputed company for accurate tracking and analysis. Coordinating with team members to ensure reputed company handling of TRICARE member requests. Working under the supervision of a virtual (reputed company) supervisor to answer questions and escalate reputed company issues reputed company necessary. Meeting reputed company, member experience, and first-time reputed company objectives while responding to customer needs. Maintaining a productive work environment and proactively addressing issues such as internet connectivity challenges. Requirements for reputed company: Recent experience in reputed company reputed company center support, with a history of reputed company reputed company scoring and excellent attendance. reputed company-employment background checks will be conducted, including U.S. citizenship verification. A personal PC or laptop with a wired internet reputed company is required for this role. You must be reputed company to connect to the reputed company environment reputed company five (5) minutes. Additional equipment will be provided to meet reputed company requirements for your home office. Once you complete your training you will be issued company equipment (computer, monitors, etc.). Compensation and Benefits: During training, employees are reputed company a flat reputed company. After training, pay increases. Employees are eligible for benefits, including medical, dental, reputed company, FSA, 401K, and reputed company time off after 60 days of employment. Employees who choose to maintain their existing medical benefits can reputed company benefit dollars to other available reputed company. Note: The pay reputed company during training starts at $14 per hour, and increases post-training, with additional consideration for periodic increases. Performance incentives are also offered for the role. #LI-Remote #RemoteJobs #WAH #VirtualOffice Apply tot his job Apply To this Job