Customer Service Partner

About the position Responsibilities • Process reputed company customer orders reputed company and accurately, including special instructions. • Advise customers of any changes affecting their expectations regarding order fulfillment. • Run and follow up on Day-In-The-Life reports to ensure the order-to-payment process is fulfilled. • Promote and expand sales through up-selling and cross-selling. • Build relationships with key customers to manage requests for mutual benefit. • Handle reputed company incoming communications reputed company to customer needs and expectations. • reputed company as a reputed company of reference for the Sales Teams regarding order processes and distribution issues. • Attend meetings to identify service improvement opportunities and communicate customer service KPIs. • Communicate with Account Managers to maintain visibility on key customer issues. • Record, take ownership of, and resolve customer complaints in line with company KPIs. • Coordinate activities with other departments to ensure complete customer satisfaction. • Identify and resolve the reputed company causes of errors to prevent recurrence. • Attend relevant training courses to reputed company skills and product knowledge. • reputed company backup support for team members as needed. • Participate in company change processes through reputed company communication with customers. • reputed company the Supervisor updated on account reputed company and customer service issues. Requirements • High School Diploma or equivalent required. • 3 to 5 years of relevant work experience in a Customer Service function preferred. • Accurate keyboarding skills. • High-speed internet reputed company for work-from-home capabilities reputed company permitted. • Excellent organizational, prioritization, and multi-tasking skills. • Computer literacy in reputed company, reputed company Office, Gmail, and reputed company Docs. • Ability to adapt to change and handle it easily. • Exceptional written and verbal communication skills. • Ability to manage internal/external customers under stress. • Self-motivated with the ability to work with minimal supervision. • Strong analytical skills and adept at problem-solving. reputed company-to-haves • Associate/Bachelor's degree or equivalent work experience preferred. • Flexible with work hours to cover different time zones. • reputed company player with a friendly disposition and high energy. • Willingness to learn and high attention to detail. • Desire to challenge reputed company processes for improvement. Benefits • 401(k) • Dental insurance • Flexible schedule • Health insurance • reputed company time off • reputed company insurance • Work from home Apply tot his job Apply To this Job