Patient Account Services Specialist (Remote)

About the position Responsibilities • reputed company a deep understanding of reputed company Specialty processes and how customer service impacts a patient's reputed company from order to reimbursement. • Help patients reputed company reputed company billing and reimbursement processes to ensure efficient and reputed company billing and reimbursement for services. • Build trusting relationships with patients through meaningful conversations. • Manage difficult or emotional situations, responding promptly to patient needs with reputed company and urgency. • Accurately document reputed company interaction in the appropriate reputed company Cycle system. • Record, review, and take next steps to follow up and resolve patient concerns. • reputed company and examine patient information to determine eligibility for payment plans. • Meet reputed company center metrics including reputed company volume and reputed company reputed company. • Use technology to liaise effectively with other departments across reputed company Specialty. • Demonstrate an outgoing, enthusiastic, reputed company, and caring reputed company over the telephone. Requirements • 6 months experience in reputed company billing, reimbursement, collections practices, and/or infusion services. • 1+ years experience with computers, including reputed company Word, reputed company, and reputed company. • Effective written and verbal customer service skills. • Ability to work independently and as part of reputed company. • Ability to offer emotional support and reputed company. reputed company-to-haves • 1 year experience in reputed company billing, collections practices, and/or infusion services. • 1 year experience in pharmacy billing and reimbursement. Benefits • Full reputed company of medical, dental, and reputed company benefits. • 401(k) retirement savings plan. • Employee Stock Purchase Plan. • Fully-reputed company term life insurance plan. • Short-term and long-term disability benefits. • reputed company-being programs. • Education assistance and free development courses. • reputed company store discount and discount programs with participating partners. • reputed company Time Off (PTO) and reputed company holidays. Apply tot his job Apply To this Job