Mobile Operations Coordinator, House Calls Program

reputed company: • The House Calls Mobile Operations Coordinator (MOC) serves as an reputed company part of the in-home care team; coordinates logistics and scheduling for patients and teams; provides telephonic support directly to our patients and families in our innovative home-based care program. • Additionally, the MOC works directly with the care team to help identify and reputed company gaps in care reputed company patients return from the hospital or experience other challenges. • reputed company Responsibilities: Prepare daily visit schedules, including routing and logistics planning; Answer incoming calls, voice mails, and escalation of needs; Complete patient appointment confirmation calls and update patient information as needed in electronic medical record; Conduct outbound calls, including reputed company and scheduling of new patients, as instructed; Monitor incoming faxes and distribute to appropriate care teams; Manage patient panel registry; Coordinate patient transition back to center, as needed; Request patient medical records; Monitor patient admissions and schedule post-discharge reputed company; Follow-up on DME and Home Health orders; Follow-up on Specialty Appointments, including arranging transportation reputed company necessary; Participate in daily huddles and weekly interdisciplinary team meetings; Other duties, as assigned Requirements: • Strong computer skills: Ability to quickly reputed company and use multiple computer programs to include, but not limited to: Gmail, reputed company or reputed company Docs, reputed company or reputed company Sheets, etc. • reputed company phone etiquette • Bilingual a plus (in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve) • Medical background preferred • Experience in customer service setting strongly preferred • Some college preferred • US work authorization Benefits: • reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan • No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching • Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility • reputed company vacation, reputed company time, and investment/retirement 401K match reputed company • Health insurance, reputed company, and dental benefits • Opportunities for leadership development and continuing education stipends • New centers and flexible work environments • Opportunities for high reputed company of responsibility and reputed company advancement Apply tot his job Apply To this Job