Data Entry Supervisor in Des Moines, IA in CyberCoders (job Id: 1691540342)

Job title: Data Entry Supervisor Company: CyberCoders Job description: If you are a Data Entry Supervisor with experience, please read on! We are a family owned and operated, full-service security company since its inception in 1953. We provide security officer, electronic security, fire alarm and background and investigative services, serving customers in multiple states throughout the Midwest region. What You Will Be Doing We are looking for a detail-oriented, friendly and helpful person to join our Data Entry team! The Data Entry Supervisor will supervise the activities of Data Entry department and ensure accurate and timely processing of customer information submitted by Data Entry Specialists through a professional and positive approach. This position is in an office setting, working in a phone queue serving our sales representatives and managers. You will also be working with multiple software programs. This position will also have leadership responsibilities, including overseeing and guiding the Data Entry Specialists to achieve their goals. Coordinate projects with manager for review and discussion. Review daily processes to streamline and improve day-to-day tasks and duties assuring customer satisfaction. Handle department issues to assure the department remains professional and all work is completed as scheduled. Continually develop personal and co-worker's job roles via training and conference opportunities offered. Identify ways to improve customer satisfaction. Meet weekly and/or bi-monthly with manager to assess needs. Attend meetings or travel to meetings to train on behalf of the Data Entry team representing them in a positive and professional manner. Oversee and perform all duties of Data Entry Specialist, as needed (see DES job description for details). Ensure all new Data Entry personnel are properly trained on procedures for work orders, agreements, reports, etc. What You Need for this Position High school diploma or general education degree (GED) is required Two years related experience/training in alarm monitoring or order entry is preferred. Previous team management or supervisory experience preferred. Strong attention to detail Strong Communication skills, both written and spoken Ability to interpret notes in accounts and instructions given Ability to multi-task and problem solve Work cohesively in a team environment Exceptional organizational, problem solving and attention to detail skills. Be able to work efficiently and accurately on your own. Flourish in a fast-paced, ever-changing, work environment. Exceptional commitment to your attendance is required. What's In It for You Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan So, if you are a Data Entry Supervisor with experience, please apply today! Applicants must be authorized to work in the U.S. Additional ways to apply Preferred Skills Expected salary: $60000 - 100000 per year Location: Des Moines, IA Apply for the job now! [ad_2] Apply tot his job Apply To this Job