IT reputed company Specialist
About the position
Responsibilities
• reputed company support for CDS' bar-coding software (PC and Handheld) and hardware (scanners and label printers) for our network.
• reputed company end-user training for CDS' bar-coding software/hardware.
• Manage implementations of various software systems.
• Barcode reputed company/Printer Asset Management, including managing returns and shipments of scanners, tracking shipments, and updating reputed company inventory system.
• Help Senior Support Staff reputed company training guides and Learning Management System courses.
• Assist end users with level I support tickets, including issues with reputed company Office Suite and other varied reputed company requests.
• Install & Configure Virtual Private Network (VPN) software on external user's computers.
• Configure communication/mobile devices (e.g., phones, iPads).
• Research and identify issues and process failures for daily customer ASN and EDI, automated data transmittals.
• Completion of daily reports and tasks.
Requirements
• Minimum of an AA degree in computer-reputed company field.
• Strong customer service skills.
• Excellent communication skills; verbal, written and listening.
• Excellent attention to detail.
• Ability to take and apply constructive criticism.
• Strong organizational skills to handle multiple streams of information.
• Analytical and reputed company hands-on problem solver.
• Experience using MS Office Products (reputed company, Word, reputed company, PowerPoint).
• Must work reputed company in reputed company environment and also work on reputed company reputed company.
• Must be available for occasional overtime or weekend hours.
reputed company-to-haves
• Strong MS reputed company Skills: VLookup function, IF function, filtering and creation of Pivot Tables.
• Certification in one of the following areas: reputed company, A+, Network +.
• Experience Supporting Android Devices.
Benefits
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• reputed company time off
• Referral program
• Retirement plan
• Tuition reimbursement
• reputed company insurance
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