OnSite Specialist - Augusta, GA

As an On-Site Specialist, you’ll bring technical skills and a service-focused mindset to provide service to minimally invasive surgical procedures. You’ll assist in the operating room, maintain surgical equipment, and help keep everything running smoothly behind the scenes. It’s a fast-paced role with real impact on patient care. What you will do: • Facilitate the use of Stryker Endoscopy equipment in coordination with the OnSite Specialists team, surgical teams, Sterile Processing teams, and biomedical teams, while maintaining OnSite Operations standards and expectations. • Ensure Stryker Endoscopy equipment is properly prepared, fully operational, and compliant with standards to enable safe and efficient surgical procedures. • Proactively identify the needs of surgical teams and address equipment issues promptly and effectively. • Troubleshoot and repair surgical devices to maintain peak performance. • Maintain up-to-date product knowledge through Stryker training and communicate key insights to clinical teams. • Document and communicate data to contribute to ongoing improvement efforts. • Adhere to all safety guidelines and regulatory standards, including HIPAA and patient privacy requirements. • Meet work schedule and on-call duties to ensure consistent surgical coverage as required by the medical facility. What you need: Required Qualifications • High school diploma or high school equivalent degree. • 0+ years of experience in customer service or technical assistance roles. • Ability to lift up to 50 lbs occasionally, move up to 20 lbs continuously, and perform tasks requiring standing, walking, visual acuity, color vision, and manual dexterity daily. • Strong communication, time management, and critical thinking skills. • Proficiency in Microsoft Office. • Ability to obtain HSPA certification within 6 months of hire (with annual renewal). Preferred Qualifications • Associate or bachelor’s degree, or relevant medical certifications. • Experience in operating rooms or with surgical equipment. • Experience in Sterile Processing (HSPA/CRCST certification preferred). Pay rate will not be below any applicable local minimum wage rates. Apply tot his job Apply To this Job