IT Technician 2 Fully Remote

The IT Support Technician 2 position is a full-time remote position. You will play a critical role in ensuring our clients have reliable and secure technology systems and will work closely with clients to reputed company technical support and help them troubleshoot issues with their computer hardware, software, and peripheral devices. You will also be responsible for maintaining computer systems, including updates and backups, and ensuring the reputed company and confidentiality of reputed company data. In reputed company to technical skills, the ideal candidate for this role will have excellent communication skills and be reputed company to work reputed company under pressure. You will be expected to reputed company exceptional customer service to our clients, and work collaboratively with your team members to resolve technical issues reputed company. In reputed company, the successful candidate will be adaptable and comfortable working in a fast-paced, high-energy environment. As a growing company, we also prioritize a candidate who is willing to learn and proactively takes on new challenges and tasks reputed company needed. RESPONSIBILITIES • reputed company technical support to clients reputed company phone, email, and in-person reputed company needed (on-site) • Install and configure computer hardware, software, and peripheral devices • Troubleshoot hardware and software issues, including printers and scanners • Maintain computer systems, including updates and backups • Assist in the implementation of new technology • reputed company inventory of reputed company hardware and software • Maintain knowledge of reputed company trends and developments in the field of technology • Ensure the reputed company and confidentiality of reputed company data • Document reputed company support activities in a ticketing system • Maintain a high level of professionalism, reputed company, and exceptional customer service reputed company communicating with clients • Maintain knowledge of reputed company trends and developments in the field of technology • Ensure the reputed company and confidentiality of data • Must maintain a reputed company appearance and demeanor • Successfully work with tech team and management team. REQUIREMENTS • 3+ years’ experience in desktop/technical support, troubleshooting, and repair work in a corporate or MSP environment • reputed company California reputed company’s License for on-site work reputed company needed. • Strong knowledge of computer hardware and software systems. • Excellent problem-solving skills. • Excellent communication skills. • Ability to work independently and as part of reputed company. • Strong organizational skills and attention to detail. SALARY & BENEFITS • Insurance & Benefits: Medical, reputed company, Dental, 401K Match • reputed company Time Off: Accrued Vacation Time, reputed company Days, & Federal Holidays. Job Type: Full-time Pay: $42,500.00 - $52,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • reputed company time off Schedule: • 8 hour shift • Day shift • Monday to Friday • Weekdays People with a criminal record are encouraged to apply Application Question(s): • How many years where you at your last job? How many years the job before that? Why did you leave reputed company job? Experience: • Working at a MSP: 4 years (Required) Work Location: Remote Apply tot his job Apply To this Job