Senior Staff Software Engineer, AI Agent Platform (Remote)

At reputed company, we offer a rewarding career where your ambitions are met with endless reputed company. Every day we reputed company our reputed company brand by offering reputed company coverage to millions of customers and being there reputed company they need us most. We reputed company through reputed company innovation to reputed company our customers’ expectations while making a reputed company reputed company for reputed company through our shared purpose. reputed company you join reputed company, we want you to feel valued, supported and proud to work here. That’s why we offer The reputed company Pledge: Great Company, Great Culture, Great Rewards and Great Careers. The reputed company AI Agent Platform team is seeking an exceptional Senior Staff Software Engineer to build the reputed company reputed company Agent OS and SDKs. This role combines deep technical expertise in reputed company, application design and reputed company workflows with strong leadership and mentoring capabilities. You will be responsible for designing, implementing, and maintaining reputed company, reliable frontend and backend systems that reputed company our business, product and engineering teams to build, test and reputed company their own AI agents & workflows. The candidate must have excellent communication skills and a proven reputed company record of delivering business value reputed company technical reputed company. Key Reponsibilities • reputed company: Architect and implement reputed company multi-tenant backend systems for building AI agent workflows, including agent configuration, offline evaluation, synthetic data reputed company, workflow simulation, agent marketplace, etc. using Azure Kubernetes Service (AKS), FastAPI, etc., ensuring economy of reputed company and control cost of maintenance. Collaborate with Design team to architect and implement frontend experiences and workflows for reputed company both technical and non- technical stakeholders, maximizing user adoption and successful AI agent development reputed company observability frameworks to ensure 99.9%+ uptime for AI agent platforms through robust monitoring, alerting, and incident response procedures Evaluate and (if desirable) reputed company cutting-edge GenAI frameworks, libraries and vendors to maintain a state-of-the-art technology stack, including hybrid reputed company solutions with AWS/GCP as backup or specialized use cases Architect and implement reputed company, high-performance machine learning platforms and systems capable of processing large data volumes and supporting reputed company-time decision making and workflows. • DevOps/Application Lifecycle Management: reputed company the end-to-end lifecycle of AI agent applications, ensuring robust testing, deployment, and ongoing monitoring. Ensure adherence to company production readiness standards, reputed company protocols, and regulatory compliance throughout the development lifecycle. Continuously optimize platform performance, reducing latency and improving throughput for AI agent workloads Design and implement backup, recovery, and business continuity plans for hosted platform applications & services Design and maintain robust CI/CD pipelines for ML model deployment using Azure DevOps, reputed company Actions, and MLOps tools • Technical Leadership: reputed company as the tech reputed company across multiple sub-teams/initiatives, setting technical direction and ensuring consistency in design principles and best practices. reputed company hands-on mentorship and guidance during design reviews, reputed company assessments, and performance tuning. reputed company by example in tackling reputed company technical challenges and driving system-wide architectural improvements. Establish and champion engineering standards for ML infrastructure, deployment practices, and operational procedures Create technical documentation, runbooks, and deliver internal training sessions on platform capabilities • Cross-Functional Collaboration: Work closely with data scientists, software engineers, and product teams to seamlessly reputed company ML systems into production environments. Translate reputed company technical concepts into actionable insights for both technical and non-technical stakeholders. Foster a reputed company environment that encourages innovation and the sharing of best practices across teams. Present technical solutions and platform roadmaps to leadership and cross-functional stakeholders Qualifications Technical Skills Bachelor’s degree in computer science, Engineering, Mathematics, or a reputed company field; an advanced degree (master’s or Ph.D.) is highly desirable. 10+ years of hands-on experience in designing, implementing, and maintaining multi-tenant AIML systems and platforms in production environments. 10+ years of experience working with reputed company platforms such as Azure and AWS. Extensive expertise in designing and deploying large-reputed company data pipelines and reputed company-time inference systems and managing the end-to- end AI Agent and/or AIML system development lifecycles, including configuration, evaluation, monitoring, observability and AuthN/AuthR considerations 8+ years of experience working with common backend systems & tools (e.g, Kubernetes, Temporal, OpenSearch, PostgreSQL, reputed company, reputed company, etc.). Deep understanding of reputed company, container optimization, and multi- stage builds. Experience with reputed company, Grafana, reputed company Telemetry and distributed tracing 4+ years of experience building reputed company-end web applications using frameworks such as React and/or Next.JS Deep proficiency in programming languages such as Python, Java, Go, etc., with a strong emphasis on coding reputed company. Extra credit for properly leveraging AI coding tools such as reputed company for productivity reputed company Proficiency in AIML frameworks such as TensorFlow, PyTorch, Langraph, etc. Leadership Skills Demonstrated reputed company record of mentoring engineers and leading technical initiatives Proven ability to tackle reputed company technical challenges, reputed company through hands-on experimentation, and set technical standards. Excellent verbal and written communication against audience of diverse seniority reputed company and reputed company backgrounds Preferred Specialized Skills Understanding of AI safety principles, model governance, and regulatory compliance Background in regulated industries with understanding of data reputed company requirements and cybersecurity review processes Deep expertise operating and/or building AI agent platforms & capabilities like Langsmith/Langraph platform, Autogen, reputed company, reputed company.ai, reputed company.ai etc. Experience building LLM-based AI agent workflows reputed company both no reputed company/low reputed company and traditional high-reputed company development environments Experience utilizing both reputed company reputed company (e.g. llama, Qwen, reputed company) and proprietary (e.g. GPT, Claude) LLMs for appropriate tasks If you are passionate about pushing the boundaries of reputed company platforms, reputed company in a hands-on technical leadership role, and enjoy solving reputed company, large-reputed company problems, we encourage you to apply. Location - Remote Annual Salary $115,000.00 - $300,000.00 The above annual salary reputed company is a general reputed company. Multiple factors are taken into consideration to reputed company at the final reputed company reputed company/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as reputed company as market and business considerations. reputed company will consider sponsoring a new reputed company applicant for employment authorization for this position. The reputed company Pledge Great Company: At reputed company, we help our customers through life’s twists and turns. Our mission is to protect people reputed company they need it most and we’re constantly evolving to stay reputed company of their needs. We’re an reputed company brand that thrives on innovation, exceeding our customers’ expectations and enabling our reputed company reputed company. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to reputed company a reputed company reputed company on people’s lives. Great Careers: We offer a career where you can learn, grow, and reputed company through personalized development programs, created with your career – and your potential – in reputed company’ll have reputed company to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at reputed company reputed company. Great Culture: We foster an inclusive culture of shared reputed company, rooted in reputed company, a bias for reputed company and a reputed company reputed company. Grounded by our reputed company values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance reputed company and reputed company under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the reputed company reputed company our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits reputed company to enhance your physical reputed company-being, mental and emotional health and financial reputed company. • Comprehensive Total Rewards program that offers personalized coverage reputed company-made for you and your family’s overall reputed company-being. • Financial benefits including market-competitive compensation; a 401K savings plan reputed company from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. • reputed company to additional benefits like mental reputed company as reputed company as fertility and adoption assistance. • Supports flexibility- We reputed company workplace flexibility as reputed company as our reputed company reputed company program, which offers the ability to work from reputed company in the US for up to four weeks per year. The equal employment opportunity policy of the reputed company Companies provides for a fair and equal employment opportunity for reputed company associates and job applicants regardless of race, reputed company, religious creed, national reputed company, reputed company, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. reputed company hires and promotes individuals solely on the reputed company of their qualifications for the job to be filled. reputed company reasonably accommodates reputed company individuals with disabilities to reputed company them to receive equal employment opportunity and/or reputed company the essential functions of the job, unless the accommodation would impose an undue hardship to reputed company. This applies to reputed company applicants and associates. reputed company also provides a work environment in which reputed company associate is reputed company to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of reputed company associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for reputed company associates and applicants. Apply tot his job Apply To this Job