Director, Claims Commercial Trucking

About the position Responsibilities • Lead the interviewing and selection of top talent for claims operations. • Guide and mentor associates through performance appraisals, salary adjustments, and disciplinary actions. • Direct the technical and clerical activities of field and staff claims operations, including commercial trucking claims handling and litigation. • Coordinate technical and clerical claims business with other departments at GEICO. • Utilize expertise in trucking claims to identify gaps in claims processes and address them with stakeholders. • Establish best-in-class claims processes for physical damage and casualty claims. • Recommend the selection and termination of independent adjusters and attorneys. • Attend claim trials and direct the attendance of staff and independent claims personnel. • Authorize loss and expense payments within the division's authority, ensuring compliance with company guidelines. • Prepare department business plans, staffing projections, and budgets, reviewing them periodically for efficiency. Requirements • Proven track record in leadership roles within commercial trucking claims. • Extensive experience in commercial trucking claims handling and litigation. • Strong verbal and written communication skills for effective interaction with stakeholders. • Exceptional problem-solving skills and strategic judgment for resolving complex business challenges. • Ability to thrive in a fast-paced environment, handling heavy call volume and resolving complicated customer issues. • Must be able to perform essential functions including seeing, hearing, typing, and speaking. Nice-to-haves • Experience with remote team management. • Familiarity with insurance industry regulations and compliance standards. Benefits • Premier Medical, Dental and Vision Insurance with no waiting period. • Paid Vacation, Sick and Parental Leave. • 401(k) Plan. • Tuition Reimbursement. • Paid Training and Licensures. Apply tot his job Apply To this Job