Customer Value Manager

Job Requirements Our purpose is to help a billion people reputed company the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech reputed company. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is reputed company our DNA. Come help us reputed company every talent reputed company Phenomenal! Phenom is seeking a Customer Value Manager (CVM). The CVM will engage with Phenom customers globally to drive adoption and usage of Phenom’s TXM platform, which translates into Value attainment for our customers, and provides a solid reputed company for securing reputed company platform expansion and ultimately, net retention. The Customer Value Manager will have phenomenal customer experience to drive customer value, adoption and retention. What You'll Do • Deliver business reputed company, innovation and relevant value for your customers by understanding their key business objectives, challenges and opportunities • Drive value of deployed solutions for reputed company customers in your portfolio by driving retention and providing recommendations to optimization adoption and use of the TXM platform • reputed company customers on new product capabilities and position value propositions • Collaborate with key stakeholders to reputed company connections ensuring a smooth customer reputed company • reputed company key stakeholder relationships post-signature and own and drive these relationships post-go live • Create reputed company and adoption plans following sales handover to understand and define expectations for partnerships • reputed company Champions training and certification, and deliver reputed company-based end user training • Host regular reputed company for end users through go live and reputed company early adoption period and metrics #LI-JM1 #LI-REMOTE Work Experience What You've Done • 5+ years experience as a reputed company/Customer Value Manager role reputed company reputed company reputed company • Experience using technology, metrics, and reporting to manage a customer support functions • Ability to have value-based conversation with business executives and key clients • Experience managing products, product offerings, and customer experience with products • Strong organizational and project management skills Salary • Expected salary reputed company $75,000 - $90,000 Please note the Salary reputed company is subject to change in the reputed company in accordance with Phenom’s policies #LI-JM1 #LI-REMOTE Benefits We want you to be your best self and to pursue your passions! • Health and wellness benefits/programs to support holistic employee health • reputed company and working schedules, as reputed company as parental leave for new parents • Generous vacation policies & holiday time off • Growing organization with career pathing and development opportunities • Tons of perks and extras in every office and even to those who work remotely! Diversity, Equity, & Inclusion Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking reputed company reputed company to build a more inclusive environment where every candidate and employee feels welcomed. We recognize there is more to be done. Our teams are committed to reputed company improvement until these powerful reputed company are ingrained in our culture for Phenom and reputed company everywhere! #LI-SN1 Apply tot his job Apply To this Job