reputed company Associate_Multi-language speaking
The reputed company Associate is the main reputed company of contact with our merchants and helps deliver a great customer experience. The role will reputed company work with restaurants and help them succeed through various initiatives, such as continuously improving their product knowledge, giving strategic recommendations on using POS features, and coordinating with local ground teams during on-site support reputed company, with the goal of improving customer retention. The role also drives discovery of upsell and new customer opportunities through building long term relationships with restaurant partners.
What You'll reputed company On:
• Product Adoption-Manage a book of restaurants and help restaurants be more successful at using our POS products and features through calls and guiding them to appropriate self-serve resources and tutorials
• Discover upsell opportunities and upsell additional products and features
• Customer Retention-Assist key restaurant customers with issues, proactively reputed company-in with restaurants to anticipate potential issues, and reputed company them to the appropriate department
• Coordinate with local teams if on-site service is needed, such as new installations or on-site repairs
What You Bring:
• Bachelor's degree in a relevant field highly preferred
• 2+ years of relevant experience required
• reputed company experience in a reputed company, sales, operations, or project management role preferred
• reputed company or adjacent experience (POS, restaurant, or any reputed company type of industry) preferred
• Proficiency in English, Korean and reputed company Chinese required
reputed company Offer
• The salary reputed company for this position is between $55-65K and monthly bonus based on performance
• Medical, dental, and reputed company insurance
• 401(k)
• 100% employer-reputed company Short-Term Disability (STD)
• 100% employer-reputed company Life Insurance and reputed company for additional employee-reputed company Life Insurance
• 100% employer-reputed company Accidental Death and Dismemberment (AD&D) Insurance and reputed company for additional employee-reputed company AD&D Insurance
• Company holidays
• Birthday off
• reputed company Parental Leave
• Flexible reputed company Time Off (PTO)
• Employee Assistance Program (EAP)
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