Remote Insurance Customer Service Rep
Job Overview
At Ryan Bowler Allstate Insurance, we’re redefining what it means to work in insurance. Founded on over a decade of industry experience, this agency was established for high-performing individuals who value meaningful work in a supportive, growth-focused environment. We believe in effort, integrity, and ownership, and we reward individuals who demonstrate all three. With hands-on leadership, a collaborative team dynamic, and a clear mission to protect what matters most to our clients, we don’t just fill roles, we build careers.
We’re hiring a full-time Remote Insurance Customer Service Representative to support our growing agency. This fully remote role is ideal for someone who takes pride in delivering exceptional service, is detail-oriented, and seeks more than just a job; they want a long-term opportunity to grow within a dynamic, people-first organization.
• Base salary of $40,000 to $60,000 based on experience
• Fully remote position
• Early-leave incentives for top performers
• Bonus opportunities tied to performance and customer retention
• One-on-one mentorship and a clear path to Service Manager
• Milestone recognition and cross-training opportunities in sales or leadership
If you're dependable, kind, and ready to grow in a rewarding career, we want to hear from you. Apply today!
Salary Range: $40,000.00 - $60,000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Mon-Fri Schedule
Evenings Off
Weekends Off
Bonuses for Top Performers
Requirements
• Must have active insurance license
• Strong communication and active listening skills
• Compassionate, patient, and solution-oriented approach
• Excellent attention to detail and organizational habits
• Ability to stay composed under pressure
• Self-motivated, dependable, and team-oriented
• Tech-savvy and comfortable working in a fully remote setup
Responsibilities
• Support customers with policy updates, billing, and general questions
• Assist with claims processes, guiding clients with empathy and clarity
• Ensure accurate documentation and timely follow-ups
• Build client loyalty through proactive service and retention outreach
• Create positive experiences in every client interaction
• Serve as a calm, reliable voice during stressful or urgent situations
• Collaborate with team members to uphold service excellence
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