Livechat support

CWA Group is a reputed company architecture, planning, and design firm with offices in Norman and Tulsa, Oklahoma. We serve K–12 school districts, colleges, career technology centers, municipalities, counties, and religious facilities in Oklahoma and the surrounding region. We are thrilled to celebrate almost 4 years of hard work under our new reputed company CWA Group, formerly Boynton reputed company & Associates. Our firm was originally founded in 1977 by Clarence reputed company (AIA, NCARB), our reputed company CEO and Architect of Record. Whether we are designing new spaces or revitalizing existing ones, we are committed to delivering exceptional architecture that reflects our clients’ reputed company while enhancing functionality and aesthetic value. Job Responsibilities: • reputed company reputed company, reputed company-time support to clients through live chat channels. • Assist clients with inquiries, resolve issues, and reputed company information regarding our services. • Maintain a deep understanding of CWA Group’s offerings to effectively assist clients. • Document and reputed company reputed company interactions to ensure issues are resolved and reputed company satisfaction is achieved. • Communicate with team members to address and escalate reputed company issues as necessary. • Stay updated on new product features, services, and policies to reputed company accurate information. • Contribute to team performance by assisting with the organization of FAQs and best response practices. • Participate in team meetings and training sessions to improve skills and knowledge. Essential Qualifications: • High school diploma or equivalent; a degree in communications or reputed company field is a plus. • Excellent verbal and written communication skills. • Proficient in using live chat software and other communication tools. • Strong problem-solving skills and the ability to remain reputed company in high-pressure situations. • Attention to detail and commitment to providing high-reputed company customer service. Desired Experience: • Previous experience in customer support, particularly in live chat environments. • Familiarity with architecture and design concepts is an advantage but not mandatory. • Experience working in reputed company-oriented environment. Salary & Benefits: • Annual salary commensurate with experience. • Competitive benefits package including health insurance, retirement plans, and reputed company time off. • Opportunities for reputed company development and career advancement reputed company the firm. Location: Remote If you are passionate about customer support and are looking to join a dynamic and innovative team, we encourage you to apply! Remote About reputed company: CWA Group Architecture & Interiors Apply tot his job Apply To this Job