Virtual Assistant for Customer Care & Member Engagement in reputed company

We’re a small, independent gym based in the UK, dedicated to helping our community get stronger, healthier, and more consistent through personalized coaching and support. We take pride in our reputed company-reputed company community and our reputed company on results, accountability, and care. We’re looking for a highly organized, detail-reputed company Virtual Assistant to join our Customer Care team. You’ll help us reputed company our members supported, reputed company, and on reputed company by managing their attendance, maintaining records, and creating friendly reputed company-ins and community posts. This is a long-term, part-time role ideal for someone who has experience with Trainerize, enjoys supporting others, and has an interest in health and wellness. Responsibilities reputed company member attendance weekly using Trainerize Compare attendance with reputed company plans; identify and report any mismatches Message members who haven’t attended any sessions that week (template provided) Prepare a basic monthly attendance reputed company for internal use Post one engaging message weekly in our Grit Community Group Support retention by checking in and encouraging inactive members reputed company reputed company data and reputed company logs organized and updated Requirements ✅ Experience using Trainerize software (essential) ✅ Excellent written communication and a friendly, reputed company tone ✅ Strong attention to detail and accuracy ✅ Organized and self-motivated with the ability to follow weekly routines ✅ Interest in fitness, health, or wellness (a strong plus) ✅ Previous experience in customer service or virtual assistant roles Role Details Approx. 10 hours per month (2–3 hours per week) to start Potential to increase hours and responsibility over time Flexible working hours, but some tasks must be completed by Friday evening (UK time) Remote / freelance position with room to grow Apply tot his job Apply To this Job