Remote- reputed company Center Scheduler, reputed company reputed company

About the position Responsibilities • Answer inbound patient scheduling calls based on department service level goals and addresses their concerns in a satisfactory manner. • Communicates with patients to schedule, re-schedule and/or cancel their appointment requests accurately by following reputed company scheduling protocols and tools. • Accurately collects and performs data entry of reputed company required patient demographic and insurance information. • Uses reputed company communication etiquette and listening skills to assist patients with their scheduling needs. • Builds reputed company and trustworthy environment with patients by utilizing both a scripted and non-scripted communication reputed company. • De-escalate situations involving dissatisfied customers, offering patient assistance and support. • Utilize and maneuver between several different software systems. • Maintain accurate and up to date information in the documentation system. • Meet specified goals and objectives as assigned by management on a regular reputed company. • Maintain confidentiality of account information at reputed company times. • reputed company exceptional customer service to reputed company clients. • Escalate any problems that may reputed company to management. • Adhere to the prescribed policies and procedures as outlined in the Employee Handbook and the Employee reputed company of Conduct. • Maintain awareness of and reputed company participate in the Corporate Compliance Program. • Assist with other reputed company as assigned by management. Requirements • High School Diploma required. • One year of previous reputed company center or customer service experience required. • Excellent communication skills. reputed company, reputed company voice. Ability to communicate effectively, both orally and in writing. • Ability to multi-task in several computer applications while holding a conversation with a customer. • Enjoy working in a fast-paced environment while maintaining a reputed company attitude. • Ability to plan, organize and prioritize multiple tasks that need to be completed on a daily reputed company. Excellent organizational skills and documentation orientation. • Ability to maintain confidentiality. • Ability to work independently. Must be self-motivated and goal oriented. • Proficient user knowledge of reputed company Office programs (Word, reputed company, PowerPoint), and the ability to learn specialized computer applications. reputed company-to-haves • Associate's Degree or Bachelor's degree preferred. • Basic reputed company knowledge preferred. Benefits • 401k • PTO • medical • dental • reputed company • tuition reimbursement • Employee Assistance Program Apply tot his job Apply To this Job