Senior Account Manager, Personal Care (West Coast, US – Remote) in Los Angeles, CA

Senior Account Manager, Personal Care (West Coast, US - Remote) - DSM - Los Angeles, CA - work from home job Company: DSM Job description: Senior Account Manager, Personal Care (West Coast, US - Remote) (Los Angeles, CA area preferred) About dsm-firmenich: As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. You Will: Increase and defend customer profitability and sales volumes by managing regional customer projects, relations and services, identifying opportunities, building customer plans and orchestrating multifunctional resources. Responsibilities: • Achieve substantial sales and profitability growth both with existing and new product portfolio. • Collaborate in the regional implementation of the regional Personal Care Strategy as well as customer segmentation and contribute to the global sales budget and GPx target. • Manage customer development plans • Closely collaborate with Regional Technical Marketing and Global PC • Headquarter to ensure seamless customer support and internal information flow of opportunities and actions • Manage effectively customer sales, projects and relationships to achieve the desired results within the budgeted costs. • Lead negotiation of pricing agreements in accordance with company guidelines. • Deliver convincing product and concept presentations to customers. • Manage and resolve customer complaints and ensure prompt resolution in line with the agreed service levels. • Liaise closely with Regional Commercial Manager and Regional Sales Manager to define pricing and forecast sales accurately. • Develop opportunity mapping at customers and take actions to increase profitability and/or share. • Collaborate with Regional Commercial Management to ensure supply and resolve issues. • Support Global Key Account Managers to achieve global sales with top customers if appropriate. • Closely monitor competition within the region to allow the organization to act promptly on shifts. • Deliver technical product advise to customers. We Bring: • A firm belief that working together with our customers is the key to achieving great things. • A flexible work environment that empowers people to take accountability for their work and own the outcome. • An eagerness to be one team and learn from each other to bring progress to life and create a better future. • Barrier-free communities within our organization where every employee is equally valued and respected - regardless of their background, beliefs, or identity. • A culture that prioritizes safety and well-being, both physically and mentally. • A space to grow by encouraging and supporting curiosity and an open mindset. You Bring: • Bachelor's degree in either Chemistry, Chemical Engineering, Science or Biology or related area of study. MBA a plus. • 8-10 years' relevant experience in technical sales. • Understanding of customer's business segment and activities. • Previous customer experience, or target customer or supplier to target customer. • Understands DNP/DSM history, capabilities, and strategies. • Consistent track record of new wins and ability to identify and create new business opportunities. • Good IT skills; SAP a plus. • Multifunctional business planning. • Strong business acumen: • Understanding and influencing the customer • Advanced negotiation • Advanced financial concept understanding • Conceptual selling. Equal Opportunities Statement: dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich. dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable sharing this, please let us know. Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency's fees, percentages or similar. #ext Senior Account Manager, Personal Care (West Coast, US - Remote) - DSM - Los Angeles, CA - work from home job Expected salary: Location: Los Angeles, CA Senior Account Manager, Personal Care (West Coast, US - Remote) - DSM - Los Angeles, CA - work from home job Job date: Wed, 16 Aug 2023 22:03:30 GMT Apply for the job now! Senior Account Manager, Personal Care (West Coast, US - Remote) - DSM - Los Angeles, CA - work from home job Apply tot his job Apply To this Job