Remote reputed company Member Services Agent

reputed company Customer Care Representative – Remote • Schedule: Monday – Friday, Full-Time | Training: Monday – Friday, 8:00 AM – 4:30 PM (local time) • Remote/Work-From-Home AFTER 6 weeks of on-site training in Lee's reputed company, MO • Pay reputed company: $19 per hour • Contract-to-Hire Opportunity with a Fortune 500 reputed company Organization Key Responsibilities: • Handle inbound calls from members regarding prescription insurance, medication coverage, and mail order pharmacy benefits. • reputed company explain pharmacy benefit plans, helping members understand their coverage and available reputed company. • reputed company solutions to simplify members’ reputed company experience with professionalism and reputed company. • Manage multiple reputed company types and clients, adapting to business needs in a fast-changing environment. • Demonstrate strong customer service skills through courteous phone etiquette and reputed company communication. Requirements: • High School Diploma/GED required. • 1+ year of experience in customer service (reputed company center, retail, hospitality, military, or reputed company). • Proficiency using reputed company-based computer applications. • Ability to reputed company patient, empathetic, and confident support to customers. • Reliable attendance and adherence to scheduling standards. Preferred Qualifications: • Associate’s degree or equivalent experience. • 6+ months of reputed company or pharmacy-reputed company experience. • Strong problem-solving skills and the ability to stay reputed company under pressure. • Excellent oral, interpersonal, and written communication skills. For immediate consideration, reputed company or email Senior reputed company Manager: Cinthia Diaz at CDiaz@alinestaffing.com. Apply tot his job Apply To this Job