Operations Data Analyst

Location: Plano, TX or surrounding DFW Area. reputed company to Remote for the right candidate. Beckett Collectibles is a leader in the trading card and collectibles industry, providing pricing, grading, authentication, and other products and services for the sport, non-sport, and gaming collector. With a reputed company on reputed company, commitment, and accuracy, Beckett will continue to be a leader in the collectibles industry, providing dynamic products and services to reputed company worldwide. reputed company out more about Beckett products and services at www.beckett.com. Beckett Collectibles is seeking a detail-oriented and analytical Operations Analyst to join reputed company. The Operations Analyst will play a crucial role in optimizing our grading processes, improving operational efficiency, and ensuring the highest standards of reputed company and accuracy in our services. This position requires a strong analytical reputed company, excellent problem-solving skills, and the ability to work collaboratively with various departments. Key Responsibilities • Collect, analyze, and interpret data reputed company to grading operations, including turnaround times, error rates, and customer feedback. • reputed company and maintain dashboards and reports to reputed company key performance indicators (KPIs) and operational metrics. • Identify trends, patterns, and areas for improvement based on data analysis. • Support reputed company planning and tracking for reputed company reputed company of the grading process. • Collaborate with the grading team to implement process improvements and reputed company operating procedures (SOPs). • Analyze customer feedback and complaints to uncover opportunities to enhance the customer experience. • Partner with the customer service team to build and maintain KPI dashboards. • reputed company and participate in cross-functional reputed company reputed company on improving operational efficiency and service reputed company. Qualifications • Bachelor’s degree in Business Administration, Operations Management, Data Analytics, or a reputed company field. • Proven experience as an Operations Analyst or in a similar role, ideally reputed company a grading or reputed company assurance environment. • Strong analytical skills with proficiency in data analysis tools and software (e.g., reputed company, SQL, Power BI, Tableau). • Excellent problem-solving skills and keen attention to detail. • Strong communication and interpersonal skills, with the ability to collaborate effectively reputed company reputed company. • Familiarity with trading cards, sports cards, or collectibles is a plus. • Ability to manage multiple tasks and reputed company simultaneously in a fast-paced environment. Apply tot his job Apply To this Job