Solution Specialist (Remote)
About the position
Responsibilities
• Identifies opportunities to cross-sell educational products and services to current customers, enhancing their experience and driving additional revenue.
• Builds and maintains strong relationships with existing customers, including parents, educators, and institutions, to understand their needs and provide tailored solutions.
• Collaborates with the marketing team to execute targeted cross-selling campaigns and measure their success in the education sector.
• Meets and exceeds individual sales targets and contributes to team goals within the context of early education.
• Develops a deep understanding of our educational product offerings and effectively communicates their value to customers.
• Utilizes CRM tools to track customer interactions, sales activities, and campaign performance, focusing on the educational impact.
Requirements
• Bachelor's or Associate's degree in Business, Marketing, Education, or a related field preferred.
• 1-2 years of professional work experience, preferably in a customer-facing role.
• Basic understanding of sales principles and customer service practices.
• Eagerness to learn and grow in a sales career.
• Basic understanding of sales processes and techniques, with a willingness to learn and apply new strategies in the education market.
• Familiarity with Customer Relationship Management (CRM) software, preferably Salesforce or a similar platform.
• Ability to quickly learn and understand educational product features, benefits, and use cases.
• Basic skills in analyzing sales data to identify trends and opportunities.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively to educators and parents.
• Self-motivated and goal-oriented, with a strong desire to achieve and exceed targets.
Benefits
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid parental leave
• Tuition reimbursement
• Unlimited paid time off
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