Virtual Assistant – Executive Support | Operations | EdTech & Service-Based Brands

A resourceful and highly adaptive Virtual Assistant with a proven track record of optimizing systems, coordinating global teams, and supporting high-impact service delivery in education, consulting, hospitality, and nonprofit sectors. Core Areas of Expertise: Executive & Administrative Support 1. Calendar and inbox management 2. Task prioritization and daily reporting 3. Meeting scheduling across multiple time zones 4. Travel research and itinerary coordination 5. Document preparation (reports, briefs, SOPs) Operations & Team Coordination 1. Set up internal systems for team tracking, clock-ins, and accountability 2. Manage global teams (Africa, India, Philippines, U.S., Australia) 3. Conduct onboarding and implement streamlined hiring processes 4. Develop internal training documents and SOPs for remote teams Customer & Client Relations 1. Parent communication and student onboarding in tutoring businesses 2. Responding to customer queries across email, chat, and CRM systems 3. Ensuring timely follow-ups and maintaining a high client satisfaction rate Education & Program Support (EdTech-Focused) 1. Class scheduling and attendance tracking 2. Tutor and teacher coordination 3. Ensuring lesson materials are ready before class time 4. Monitoring student engagement and reporting feedback Tech & Tools Implementation 1. Google Workspace: Email, Calendar, Sheets, Docs, Drive management 2. Airtable, Notion, Slack, Trello, Zoom, ClickUp, Calendly Identifying and onboarding new tools to improve team productivity Creating structured digital environments for remote operations Content & Communication Support 1. Social media content planning and scheduling 2. Creating promotional snippets from blog posts or newsletters 3. Drafting parent communication and managing community groups Project Support & Cross-Functional Management 1. Liaising with clients and partners on behalf of executive leadership 2. Setting timelines and managing deliverables across remote teams 3. Supporting recruitment and performance tracking of team members Strengths & Work Style: 1. Systematic thinker with a proactive mindset—able to see a problem before it grows 2. Excellent communicator—adept at bridging gaps between tech, teams, and leadership 3. Quick learner—open to adopting any tool or system your team prefers 3. Culturally fluent—comfortable managing diverse teams and time zones Apply tot his job Apply To this Job