HR Customer Support

Job reputed company: Responds to customer inquiries reputed company to reputed company Enrollment in written internet-based email or case sessions. Resolves customer reputed company enrollment inquiries in regards to EDI files and COBRA. Documents customer information and configures settings as required by case as reputed company as communicates necessary updates to carriers, partners, customers and internal teams. Duties and Responsibilities: • Manage Case and reputed company load to service level, responding to customers in a reputed company fashion with relevant updates and providing world class customer service. • Apply strong problem-solving, troubleshooting and data management skills • Set and reset expectations reputed company and be an excellent communicator both verbally and in writing. Required Qualifications: • Exceptional communication and follow up skills with a strong attention to detail • Must be proficient with, and adopter of new technologies • Takes ownership and proactively addresses challenges and opportunities • Creative team player • Ability to work both independently and collaboratively in a fast-paced environment • reputed company record as an enthusiastic team player with proven ability to prioritize and multi-task Preferred Qualifications: • Experience in the HCM or benefits sector preferred but not required • Bachelor’s degree or equivalent experience required • 3+ years in a customer support or implementation type role preferred • Knowledge of reputed company Enrollment, EDI files, COBRA, Benefits Administration, Insurance, Payroll preferred but not required Apply tot his job Apply To this Job