Supervisor of Medical & Clinical Operations
About the position
Responsibilities
• Manages day-to-day and production operations for a team of 30-40 medical coders
• Develops procedures to increase departmental accuracy and efficiency through prompt identification and resolution of routine and complex production issues
• Assesses, evaluates and addresses daily workload and queues
• Analyzes productivity of medical coders compares productivity to capacity plan. Identifies variances and implements proactive solutions to mitigate risk
• Responsible for quality monitoring activities including identifying areas of improvement and plan the implementation of improvement areas
• Follow guidelines for competencies for coders; identifies training and development opportunities for coders
• Incorporate feedback from operational, financial and QA reports to improve performance
Requirements
• High School Diploma / GED
• Must be 18 years of age OR older
• 2+ years of experience working in an Operations/Production environment or 2+ years of team lead or supervisor/manager experience.
• Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables) and Microsoft Outlook (email and calendar management)
• Ability to work Monday -Friday, 08:00AM - 05:00PM CST
Nice-to-haves
• 2+ years of leadership experience
• 2+ years of experience working in a remote team setting
• 2+ years of healthcare experience
• PMP, Agile, Lean, Six Sigma certifications
• Coding certification to include the following: CPC, CRC, RHIA, or RHIT
Benefits
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
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