Resource and Referral Specialist (EASY Program & PROSPER)

About the position Responsibilities • Initiate consultation episodes by collecting patient information and service requests. • Arrange telephone or electronic consultations with designated professionals. • Guide the consultation process, ensuring all pre-consult materials are complete. • Score self-report instruments and assist in arranging appointments for consultations. • Enter data from each contact with primary care providers into a secure database. • Coordinate and schedule registration meetings with external stakeholders. • Conduct outreach to advocate for the program in the community. • Serve as a resource for external stakeholders regarding consultation services. • Assist in organizing meetings, events, and activities, including taking meeting minutes. • Develop daily operation procedures and workflows to ensure operational efficiency. • Perform additional duties as assigned by the program manager and leadership team. Requirements • Bachelor's degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a related field. • 1 year of experience in a medical office or related environment. • Strong interpersonal and customer service skills. • Excellent time management and organizational skills. • Ability to communicate effectively in writing and orally. • Knowledge of medical office operations and healthcare systems. • Experience with EPIC or other electronic medical systems. Nice-to-haves • Certified Medical Assistant certification. • Experience managing sensitive and confidential information. • Experience working with students, staff, and faculty in higher education. • Familiarity with Google documents and the RedCAP database system. • Referral management experience. Benefits • Medical: Multiple plan options • Dental: Multiple plan options • Disability insurance • Life insurance • Vision insurance • 401(a) Retirement Plan: Employer contributes 10% of gross pay • Paid Time Off: 22 vacation days/year, 15 sick days/year, 10 holiday days/year • Tuition Benefit: Access to benefits on all CU campuses • ECO Pass: Reduced rate for RTD Bus and light rail service Apply tot his job Apply To this Job