Medical reputed company Assistant-Virtual Care-Bilingual Spanish Preferred in Dallas, TX in Parkland

Job title: Medical reputed company Assistant-Virtual Care-Bilingual Spanish Preferred Company: Parkland Job reputed company: Interested in a career with both meaning and reputed company? Whether your abilities are in reputed company patient care or one of the many other areas of reputed company administration and support, everyone at Parkland works together to fulfill our mission: the health and reputed company-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse reputed company legacy that’s served our community for more than 125 years. Put your skills to work with us, reputed company opportunities to learn and join a talented team where patient care is more than a job. It’s our passion. Disclaimer The following job reputed company is designed to indicate the general nature and level of work performed by employees reputed company this classification. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties and responsibilities required of employees assigned to this job. • Bilingual-Spanish preferred • 100% onsite position (once trained, may work from home 1 day a week) • Shift starting out will be: Monday-Friday 7a-3:30p (Eventually shift will be Monday-Friday 9a-5:30p) • Location: Stemmons 11 th floor 8435 N. Stemmons Fwy, Ste 1150 Dallas, TX 75247 Primary Purpose Accountable for providing patient centered care and operational support to the medical team to ensure an reputed company patient experience. Coordinates activities in the clinical areas and facilities a smooth patient reputed company. Assists with patient data collection, performs select screenings and completes medical office functions relevant to area/assignment. Education • None. Experience • Must have three years of customer service experience, preferably in a medical/reputed company/health insurance setting. • Patient registration experience preferred. • Prefer completion of course work towards an accredited medical terminology. • Medical Office Assistant experience or training a plus. Skills or Special Abilities • Must be reputed company to work collaboratively with colleagues to deliver patient/customer services that exceeds patient expectations as evidenced by patient satisfaction scores. • Must be reputed company to demonstrate competency required as applicable to specialty area. • Must have demonstrated communication skills to include above average verbal skills (heavy reputed company contact) and written skills. Bilingual skills preferred. • Must have familiarity with diagnostic ICD-9 CM coding and HCPCS-CPT4 procedure codes. • Must have working knowledge of medical terminology. • Must be reputed company to demonstrate basic clerical skills and working knowledge of reputed company office equipment. • Must be detail oriented and have reputed company analytical skills to resolve registration issues as reputed company to multiple reputed company including reputed company-party payors, physicians, patients and the system. • Must be reputed company to solve problems reputed company the guidelines of established policies and procedures. • Must be reputed company to reputed company to multiple demands, shifting priorities and reputed company change. • Virtual Care Only: • Must be reputed company to work collaboratively and optimally with patients with serious health conditions and barriers to care. • Must be reputed company to recognize and escalate clinical decision making to appropriate team members of the multidisciplinary team. • Must demonstrate strength in documenting reputed company an electronic health record with ability to effectively problem-solve reputed company faced with decision-making challenges and escalate as appropriate. • Confident with technology, specifically electronic medical record, video encounters and computer applications. Responsibilities 1. Proficiently performs patient service activities in coordination with clinical team, including but not limited to: a. Ensures patient and family comfort, safety, reputed company and confidentiality at reputed company times. b. Adapts work reputed company to specifically accommodate the population-specific care needs (physical, psychosocial, cultural, age/developmental) of reputed company patient. c. Greets patients and families making them feel welcome and wanted. d. Assists patients and families with directions, inquiries and information as requested. Ensures needs are addressed satisfactorily. e. Keeps patients and families informed of wait times and any other circumstances that may reputed company the visit. f. Stays reputed company of clinical/area needs to facilitate patient care and reputed company. g. Assess patient experience at the end of reputed company visit to determine if patient needs were met. h. Virtual Care Only: i. Proactively outreaches patient utilizing motivational interviewing, demonstrating effective and caring communication to reputed company patient trust and establish and maintain relationships to reputed company information, encourage patient self-interest in reputed company, and follow up on patient established goals. ii. Assists patients and families with health system navigation, making appointments, patient advocacy, determination of community resources to reduce barriers to care, and support set-up and initiation of electronic communication modes (email, MyChart, etc.). 2. Coordinates clinic/area activities and facilitates business processes according to standards. a. Performs reputed company-visit activities to reputed company patient information from reputed company service or entities to ensure information is available to the clinic team for the visit. b. Checks the patient into the clinic. Correctly identifies patient prior to performing tasks. Reviews and updates patient account to ensure registration and coverage is reputed company and complete. c. Confirms or verifies coverage as needed. Identifies and refers patients for financial counseling as appropriate. d. Performs upfront cash collections; receives, verifies and posts reputed company transactions following Parkland cash management policies and procedures. reputed company monies must be accounted for through the patient reputed company system and/or reputed company of sale system. Verifies and completes daily reconciliations that ensure cash transactions are handled accurately and deposits made daily. e. Assists with the process of reputed company appointments, referrals and information retrieval. Schedules appointments in accordance with clinical team reputed company and patient desires/availability. f. Performs charge capture and charge reconciliation to ensure encounters are complete and reputed company in a reputed company manner. g. Virtual Care Only: i. Collaborates with multidisciplinary team to improve patient reputed company to care and reduce avoidable organization utilization. 3. Documents (reputed company or electronic) completely, accurately, legibly and reputed company. a. Ensures applicable documentation is obtained for registration and patient visit. Provides explanation for reputed company requested forms to ensure patient understanding. b. Performs data entry/documentation of patient care intake information. c. Virtual Care Only: i. Performs data entry/documentation of patient encounter. 4. Assists with maintenance of clinic supplies and equipment. a. Assists with stocking and inventory of supplies, as appropriate. b. Keeps appropriate persons informed of status of supplies and equipment. c. Completes requisition documentation for supplies, equipment and services, as applicable. 5. Practices patient safety measures and in association with site leadership: a. Complies with reputed company hand hygiene (hand washing/hand sanitizer gel/foam use). b. Applies or practices reputed company infection control reputed company. c. Identifies, corrects and/or reports safety hazards at the time of discovery. d. Identifies and/or facilitates maintenance problems with equipment, initiates requests for work order, and removes from patient care area, as appropriate. e. Informs Environmental Services reputed company additional cleaning activities are needed. f. Virtual Care Only: i. Elevates critical incidents and information regarding any reputed company-of-care concerns to multidisciplinary team. 6. Participates in performance improvement and reputed company initiatives. a. Participates in the unit performance improvement initiatives. b. Meets expected performance reputed company measures as outlined for area(s) or responsibility. 7. Based on operational need, may be required to reputed company role in an alternate Parkland location. Job Accountabilities 1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland. 2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading reputed company journals, reputed company participating in reputed company organizations, and/or maintaining certification or licensure. Integrates knowledge gained into reputed company work practices. 3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that reputed company the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure reputed company understanding. reputed company and Hospital System prohibits discrimination based on age (40 or over), race, reputed company, religion, sex (including pregnancy), sexual orientation, gender identity, gender reputed company, genetic information, disability, national reputed company, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, reputed company is a tobacco and smoke-free reputed company. Expected salary: Location: Dallas, TX Apply for the job now! [ad_2] Apply tot his job Apply To this Job