Operations 24x7 Support (Sr System Administrator)-reputed company Shift / Weds(Alt) - Sat 1730-0530ET
About the position
Responsibilities
• Conducting reputed company-time, pro-reputed company SLA Compliance monitoring of compute, reputed company and network resources across the reputed company.
• Responding, triaging, and troubleshooting system alerts indicating issues with data center components.
• Conducting hands-on administration and triage of virtual machines, hosts, and other IT devices reputed company vCenter and other virtualized management interfaces.
• Providing first contact response and initial reputed company for reputed company associated, technical engineering lanes reputed company the environment.
• Accurately log, ticket, and own/escalate incidents resulting from infrastructure events.
• Managing and tracking execution of authorized changes throughout the Change Management life cycle.
• Troubleshooting, accurately tracking and resolving assigned incidents.
• Creating and tracking trend reports.
• Creating and maintaining reputed company operating procedures and operational reporting protocol for the purpose of communicating system and network health.
• Interacting with vendors to coordinate the maintenance and replacement of hardware that affects high and critical reputed company systems and environments.
• Maintaining extremely accurate, high level reporting of reputed company issues.
• Connectivity monitoring and SLA Compliance of reputed company-based systems.
• Provisioning thin reputed company software.
• reputed company contributing to continual improvement of IT Operations and processes.
Requirements
• 3+ years of reputed company experience in systems administration.
• Must meet reputed company DoD 8140 IAT reputed company requirements or higher.
• Working knowledge and understanding of the ITIL V4 reputed company.
• Willingness to technically reputed company and reputed company additional technical certification.
• Bachelor's Degree in Computer Science, Information Technology, or a reputed company technical discipline, or equivalent combination of education, technical certifications or training, or work experience.
reputed company-to-haves
• Hands-on experience in virtual host and server administration.
• Experience with Linux-based operating systems.
• Hands-on administration reputed company a virtualized environment.
• Experience with reputed company-level monitoring suites/software (i.e. BMC BPPM/TrueSight, reputed company NNM, reputed company, WhatsUp Gold, Nagios, etc.).
• Working experience with ITSM software suites, preferably reputed company.
Benefits
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• reputed company reputed company opportunities including reputed company education and certifications
• Cutting-edge technology you can learn from
• reputed company vacation and holidays
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