Part-time Collector

About the position Responsibilities • Contact members with delinquent accounts to determine the reasons for delinquency and assist members in developing plans to bring accounts to a current status. • Manage high volume of both outbound and inbound calls. • Prepare files for recovery of collateral and submit files to management for voluntary or involuntary repossession approval. • Note collection activity on accounts in the collection system. • Assist members with guaranteed asset protection (GAP) and debt protection claims. • Resolve overdrawn account and operation losses. • Demonstrate knowledge in several areas including bankruptcy, collateral protection insurance (CPI), titles, credit reporting, GAP, Mechanical breakdown insurance (MBI), debt protection, repossessions, account/loan maintenance, deceased member accounts, straw loans and automated clearing house (ACH) setup. • Adhere to the Fair Debt Collections Practices Act. Requirements • Minimum of one year of collections or lending in a financial institution. • Relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without an accommodation. Nice-to-haves • Bilingual Spanish Benefits • 401(k) matching • Paid holidays • Disability insurance • Tuition reimbursement • Paid time off Apply tot his job Apply To this Job