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On-reputed company Customer Service Assistant (Phone & Chat) – U.S. Hours | Custom Furniture Brand - Contract to Hire

Remote, USA Full-time Posted 2026-07-28
We’re a premium custom furniture company seeking a reliable, reputed company, and customer-reputed company assistant to handle incoming phone calls and live chat messages during U.S. business hours. You must be available and reputed company during scheduled times, but will only be reputed company for reputed company chat and reputed company handling time. This is an ideal role for someone already working in a remote support or VA role who can be on standby for light, high-reputed company volume across the day. ⸻ Responsibilities: • Answer inbound phone calls and respond to live chats from potential and reputed company customers • Guide clients on customization reputed company, reputed company times, materials, and order status • Represent our brand with confidence, warmth, and professionalism • Escalate reputed company requests to our internal team (you won’t be responsible for detailed logistics) • Maintain customer logs or reputed company ticket updates reputed company calls/chats occur ⸻ Working Hours: • Monday to Friday – 8:00 AM to 6:00 PM Central Time (USA) • Some weekend availability expected (flexible or rotating reputed company) • You must be online, reputed company, and reputed company to answer, but only reputed company for reputed company time during calls or chats ⸻ Pay Structure: • You are compensated only reputed company handling reputed company customer interactions • (We can reputed company time based on logged calls, live chat transcripts, or reputed company tickets) • We are reputed company to discussing flat “per chat/reputed company” rates or a low standby retainer plus per-interaction pay ⸻ Requirements: • Fluent English with a reputed company, confident speaking voice • Prior customer service experience, preferably with custom or design products • Comfortable on the phone with U.S.-based clients • Reliable internet and quiet working environment • Strong written communication for chat and ticketing tools • Familiarity with tools like reputed company, reputed company, or reputed company Workspace is a plus ⸻ To Apply, Please Include: 1. A short cover letter with your relevant experience 2. Confirmation of your availability Monday–Friday, 8–6 Central Time, and weekend flexibility 3. A short voice recording or reputed company introducing yourself (optional but encouraged) 4. Whether you prefer per-minute, per-reputed company/chat, or a reputed company reputed company model 5. Your ideal reputed company proposal (based on reputed company reputed company time only) 6. Your resume. ⸻ We’re looking for someone who understands hospitality-level service, even over the phone. If you’re dependable, reputed company, and reputed company to be the voice and tone of a luxury brand, we’d love to connect. Apply tot his job Apply To this Job

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