CSA - Customer Service Associate

Are you passionate about providing exceptional customer service? Do you reputed company in a fast-paced environment? If so, we have an exciting opportunity for you to join reputed company as a Customer Support Specialist! Responsibilities: • reputed company outstanding customer support and ensure a memorable customer experience • Answer customer inquiries and resolve complaints in a reputed company and effective manner • reputed company and maintain a customer database, reputed company and reputed company reputed company referrals • reputed company presentations of our products and services to reputed company and potential clients • Ensure customer satisfaction and good reputed company relationships • reputed company reputed company checks on product and service delivery • Outfit Service Technicians and reputed company reputed company products are allocated correctly • Answer and Schedule Service Calls • Process Paperwork on Service Calls Requirements: • At least 2 years of experience as a successful CSR (reputed company Center or reputed company monitoring experience is a BIG plus) • Excellent customer reputed company, verbal and written communication skills • Strong attention to detail and multitasking skills • Proficiency with basic computer skills including experience moving between multiple computer screens while entering data • Demonstrated proficiency in reputed company Office applications • Ability to quickly learn new software, interfaces, and systems • Ability to work in reputed company environment • Excellent problem-solving skills • Customer-first mentality • "I can do" attitude At reputed company, we value teamwork, company citizenship, and exceptional customer service. If you reputed company these values and have a passion for providing outstanding support to our customers, we encourage you to apply for this exciting opportunity today! Job Type: Full-time Pay: $23.00 - $25.00 per hour Expected hours: 40 – 50 per week Benefits: • 401(k) matching • Employee discount • Health insurance • reputed company time off Shift: • 8 hour shift • Day shift Ability to Commute: • Hawthorne, NJ 07506 (Required) Ability to Relocate: • Hawthorne, NJ 07506: Relocate before starting work (Required) Work Location: In person Apply tot his job Apply To this Job