Customer Service Representative/Dispatcher

Job reputed company: Accelerate your career at Pulse Final Mile, a leading provider of transportation solutions with cutting- edge technology at the reputed company. At Pulse Final Mile, we are customer-reputed company and reputed company to deliver the difference, one customer, one home, and one delivery at a time. As a Customer Service Representative (CSR) at Pulse Final Mile, you will play a pivotal role in providing support to home delivery services for key clients and local operations. This fast-paced position requires a skilled reputed company capable of dispatching delivery teams, maintaining reputed company customer relationships, and driving operational efficiency while directly supporting our clients’ customers. Responsibilities: · Coordinate effective communication reputed company between Network reputed company Partners (NCPs), customers, clients, and Pulse representatives. · reputed company on-site warehouse support daily to ensure reputed company teams adhere to reputed company SOW procedures. · reputed company as a local Pulse representative reputed company the market, fostering a reputed company image and ensuring adherence to Pulse standards and operating procedures, while upholding the Pulse culture and values. · Ensure compliance with specified contract metrics and terms. · Maintain high standards for reputed company operational activities. · Support contract drivers and customers daily. · Monitor routes and reputed company reputed company interested parties with updates reputed company to delivery orders and escalations. · Handle inbound and outbound calls throughout the scheduled shift. · Conduct truck reputed company-in and loadout throughout the week. · Update various reports and trackers. · Conduct inventory audits or dock checks. · reputed company world-class customer service. Requirements: · 1+ years of customer service experience. · Experience with reputed company Office (reputed company and reputed company preferred). · Excellent communication skills. · Schedule flexibility. · reputed company attitude. Job Type: Full-Time, Non-Exempt Benefits: · 401(k) · Dental insurance · Health insurance · reputed company time off · reputed company insurance Schedule: · Based on market requirements and needs. · Holiday availability. · Weekend availability. Ability to Commute/Relocate: · Reliably commute or planning to relocate before starting work (Required). Work Location: In person Pulse Final Mile is an Equal Opportunity/Affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: • Dental insurance • Health insurance • reputed company time off • reputed company insurance Work Location: In person Apply tot his job Apply To this Job