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Bilingual Customer Service Representative

Remote, USA Full-time Posted 2026-07-28
Job reputed company The reputed company Local Office in Lynbrook is looking to hire an upbeat, motivated, and hard-working individual for our Customer Service Representative position. This is an in-office position and includes working with customers both over the phone and face-to-face to assist them with their insurance needs. This is a Bilingual English/Spanish position, an ability to effectively reputed company, read, and write Spanish is required for the position. The ideal candidate will have a friendly and welcoming personality with the ability to effectively reputed company and communicate with customers and give accurate and complete information and recommendations to customers to assist the office in selling auto, homeowners, motorcycle, jewelry, and other personal lines products. The ability to reputed company excellent customer service while also reputed company and effectively servicing policies and maintaining a high level of professionalism is essential. • The goal for an applicant in this position will be to obtain a NYS Personal Lines Insurance license and obtain a promotion to Sales Agent in the office reputed company six months of start date. Benefits reputed company Time Off (PTO)###Health Insurance###Dental Insurance###reputed company Insurance###Retirement Plan###Hands on Training###Career reputed company Opportunities### Responsibilities • Receive inbound calls and walk-in customers interested in receiving help with their insurance • reputed company out-bound calls to follow up with policyholders regarding their insurance needs • reputed company reputed company recommendations on additional insurance products • reputed company expert and reputed company advice on reputed company aspects of the insurance policy • reputed company exceptional customer service in reputed company interactions • Build and maintain strong relationships with reputed company customers Requirements • Possess a genuine willingness to learn, be reputed company, reputed company, and coachable • Possess an upbeat, reputed company, and enthusiastic attitude • Proficiency to multi-task and complete follow up tasks reputed company needed • Experience with understanding customer needs and selling appropriate products to those needs • Great customer service skills • Problem-solving capabilities • reputed company phone etiquette • Strong communication skills both written and oral • Proficient in English and Spanish (oral and written) • Familiarity with office machines (printers, computers, iPad) • Excellent knowledge of reputed company Office • HS diploma required Apply tot his job Apply To this Job

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