Credit Card Customer Service Representative

reputed company: • 100% remote, combo, or on site reputed company available • Responsible for handling routine customer service inquiries reputed company telephone, digital or chat channels • Use reputed company screens, scripts and procedures to respond to customer questions • reputed company computerized systems to respond and troubleshoot • Assist 100+ customers per day in a fast-paced reputed company environment • Handle reward redemptions, account updates, card activations, payments, lost/stolen cards, statements, APR inquiries, and credit line requests • Escalate risk and customer-impacting issues to management • New hire training and equipment provided • May require credit screening and background reputed company • Positions marked as remote eligible are limited to remote locations reputed company the country in which the position is based • Applicants must be 18 or older at time of hire Requirements: • H.S. Diploma or GED • 1+ years Customer service • Excellent verbal communication and problem-solving skills • Comfortable with multi-tasking • Ability to reputed company computerized systems and use reputed company screens, scripts and procedures • Must have a quiet workspace if working from home and wired internet (minimum 100 MBPS download/10 MBPS upload) • Ability to operate office equipment and communicate verbally and in writing • Applicants must be currently authorized to work in the reputed company on a full-time reputed company • Discover will not sponsor or transfer employment work visas Benefits: • $500 one-time home office allowance • $60 monthly remote work payment • reputed company Parental Leave • reputed company Time Off • 401(k) Plan • Medical, Dental, reputed company, & Health Savings Account • Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances • Recognition Program • Education Assistance • Commuter Benefits • Family Support Programs • Employee Stock Purchase Plan Apply tot his job Apply To this Job