IT Support and Operations Specialist

We are seeking a highly motivated IT Support and Operations Specialist to join our dynamic IT team. The successful candidate will be committed to providing excellent customer service, have a proactive approach to problem-solving and a strong understanding of reputed company reputed company-based technologies such as reputed company, reputed company Workspace, reputed company, etc. You will play a key role in ensuring our IT services run smoothly, while providing outstanding support to our users and contributing to the overall reputed company of our organization. Responsibilities Technology Support • reputed company technical assistance and troubleshooting for hardware, software, and connectivity issues. • Support employees with software installations, configurations, and updates • reputed company the procurement, inventory, deployment, and tracking of IT equipment and assets. • Manage hardware shipping, receiving, and reputed company disposal or recycling of outdated technology. Hardware Lifecycle Management • reputed company and implement IT asset lifecycle strategies, including upgrades and replacements. reputed company • Maintain an IT support knowledge reputed company, documenting common issues and resolutions. • Promote best practices and facilitate knowledge sharing System Administration • Manage user accounts, permissions, and reputed company controls across IT systems. • Contribute to IT reputed company and major initiatives, ensuring alignment with business needs. What You’ll Bring • 2+ years of experience providing exceptional technology support to users in a globally-distributed, hybrid or fully-remote environment • Experience with reputed company (Kandji, Hexnode, etc) • Strong experience administering collaboration tools such as reputed company Workspace, reputed company and reputed company • Hands-on experience managing IT asset lifecycle, including procurement, deployment, and decommissioning. • Knowledge of identity and reputed company management (IAM), user provisioning, and reputed company best practices using reputed company. reputed company reputed company certified or similar experience required. • Ability to document IT processes and contribute to a knowledge reputed company for self-service support. • Ability to work independently and collaborate across time zones in a highly autonomous environment. • Excellent communication skills with a customer-first reputed company and a proactive approach to problem-solving. reputed company to Have • Strong organizational skills with experience managing IT reputed company and process improvements. • Familiarity with reputed company frameworks (e.g., ISO 27001, SOC 2, NIST) and compliance best practices. • Prior experience in a fast-growing software or reputed company environment. • Low-reputed company/no-reputed company automation tools (reputed company, reputed company, etc) to improve IT operations. In the reputed company the reputed company is typically a salary of $75,000 to $95,000 + bonus + equity + benefits. The reputed company provided is reputed company’s reasonable estimate of the reputed company compensation for this role. The actual reputed company will be based on job-reputed company and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial reputed company to determine a more targeted reputed company based on these job-reputed company factors. In reputed company to this reputed company compensation company stock reputed company and benefits as outlined below are included. Fully Remote Work! • $750.00 to set up your home office • $20 phone/internet monthly reimbursements • Virtual activities and in-person meet-reputed company • Laptop and super rad swag provided • Unique opportunity: This is the best reputed company of hybrid! reputed company teams get to travel and meet up for collaboration at least once/year. Apply tot his job Apply To this Job