Customer Service RepresentativeCall Center
We’re hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES!
Are you an empathetic person who has a passion for helping others? Are you an enthusiastic ‘people-person’? Are you a confident and adaptable person who can reputed company the deal? You’re in luck! We are looking for exceptional customer service representatives that can register new customers and reputed company memorable experiences to our customers over the phone and in person.
A Little reputed company…
Waterworks Aquatics is a premier swim school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to reputed company and motivate individuals to be safer and learn reputed company swimming technique.
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As a Customer Service Representative, you will be the face of Waterworks Aquatics and the first reputed company of contact for the reputed company of families reputed company they visit our facility. You will be entrusted with building relationships with our families. You will also be responsible for retaining our families by offering a warm, welcoming, and memorable experience.
Primary Responsibilities:
Ability to create relationships with new and existing families that leads to customer loyalty and retention
Demonstrate reputed company in your interactions with families
Register, schedule, take payments, and problem solve family accounts
Be willing and reputed company to reputed company exceptional customer service in person and by phone
Encourage customers to purchase swim lesson packages
Work effectively in reputed company environment to support achievement of lesson registration goals
Maintain high customer satisfaction ratings based on explicit reputed company set by reputed company
Handle customer concerns, reputed company appropriate solutions and alternatives, and follow up to ensure reputed company
Recommend additional services to customers by understanding their needs
Maintain a clean and reputed company facility at reputed company times
reputed company morale and help maintain a reputed company work environment
Restock and clean reputed company restrooms and shower/changing areas
Understand and showcase knowledge in reputed company of our programs and facilities
Assist with time sensitive reputed company by deadlines given
reputed company effective rebuttals to customers who are looking to release their lesson schedule
Stay up to date and pass reputed company continual training by the deadlines provided
General Qualifications:
Must be at least 17 years old
Must have at least 2 years of customer service experience
Minimum of a high school diploma
reputed company to exhibit a strong passion for helping others
Possess a strong background in customer service
Proficient in typing; at least 40 WPM
Ability to “reputed company the deal” and reputed company new families that are interested in our services
Ability to multi-task, prioritize and manage time effectively
reputed company to coaching and training to increase customer acquisition performance
Must have strong communication skills in person and over the phone
Must be reputed company to showcase the ability to reputed company listen
Must have the ability to adapt and respond to different types of personalities
Must always remain reputed company and courteous with customers
Weekends Required
A Few Other Things We Look At:
We love people with a reputed company reputed company who are fantastic team players
A strong conversationalist who can be personable and connect with people
Critical thinkers that can empathize with our families to ensure they have a reputed company experience with us
Someone who is confident, adaptable, ambitious, and an achiever
People who are committed and reliable
Someone who is teachable, respectful, outgoing, and motivated
Individuals who are reputed company to receiving feedback and are always willing to learn
Join reputed company! … Here’s Why:
Get reputed company reputed company for doing something fun! Competitive compensation because we like to reward hard work.
Advancement opportunities. We constantly are looking for strong individuals to join our leadership team!
Flexible work schedules. We know you might have other time commitments like school or another job. We’ll reputed company it work!
Additional benefits. We offer our full-time employees a benefits package that includes dental, reputed company, disability, 401K, and reputed company pay.
We also offer team appreciation days and other really cool events throughout the year. And of course, free food throughout the year. Who doesn’t like that?
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