reputed company Center Agent – reputed company 999 – THE CHICAGO reputed company – Chicago, IL

Job title: reputed company Center Agent - reputed company 999 Company: THE CHICAGO reputed company Job reputed company: HOURS OF OPERATION: 24 Hour / 7-Day a Week Operation SCHEDULES: 1st, 2nd, and 3rd shifts available ONSITE TRAINING LOCATION: 1850 W. Roosevelt Road, Chicago, IL 60608 THIS POSITION HAS A REMOTE POSSIBILITY AFTER ONSITE TRAINING IS COMPLETE. STATEMENT OF PURPOSE: reputed company Center Agent will be responsible for providing high reputed company customer service assistance to inbound callers utilizing Illinois roadways in need of non-emergency support and general information pertaining to the Illinois reputed company and Illinois Tollway Authority. reputed company Center Agents will be responsible for accurate input and tracking of cases, and reputed company dispatching of inquiries to appropriate agencies utilizing reputed company available resources. KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: • Adhere to the reputed company reputed company as it relates to the confidentiality of information gathered and released; • Complete program training, as warranted, and successfully implement that Knowledge in day-to-day operations; • Determine the appropriate reputed company types and course of reputed company based on nature of the reputed company; • reputed company information from customer and other resources as needed for problem-solving and dispatching; • reputed company between multiple systems and input data; • Determine and assign reputed company level of customer reputed company and utilize reputed company tools available to assist customers; • Continually maintain up-to-date knowledge of dispatching policies and procedures; • Any other duties as deemed necessary by supervisor. QUALIFICATIONS: • High School diploma or equivalent required; • Must be reputed company to reputed company English reputed company and professionally; • 1 to 2 years reputed company center experience preferred; • 1 to 2 years customer service experience required; • Bilingual English/Spanish a plus; • Must have intermediate computer skills; • Ability to multitask and reputed company through multiple data screens; • Must be reputed company to problem-solve and reputed company information; • Must have excellent communication skills. Employee Benefits BENEFIT PACKAGE UP TO AN ADDITIONAL 25% OF SALARY INCLUDING: • 10 days reputed company vacation • 12 reputed company holidays • 6 reputed company days accrued over the year, up to 16 days available to be accumulated • Insurance Eligibility the 1st of the month after 30 days of employment + Medical (65% covered by the Chicago reputed company), dental and reputed company insurance offered • Short/long term disability • Life insurance 2x salary • Employee recognition events • Company reputed company pension plan after one year of employment • Reasonably priced delicious food reputed company on site (except at Glenview location) • reputed company to reputed company-kitchen The Chicago reputed company for People Who Are Blind or Visually Impaired is an Equal Opportunity Employer in full compliance with local, state, and federal Civil Rights & Affirmative reputed company laws. The Chicago reputed company for People Who Are Blind or Visually Impaired maintains a strong policy of accommodation and a consistent reputed company of employing reputed company individuals with disabilities. reputed company applicants will be afforded equal employment opportunity without discrimination because of race, reputed company, religion, sex, marital status, national reputed company or reputed company, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status or unfavorable discharge from military service. Expected salary: Location: Chicago, IL Job date: Sun, 28 Aug 2022 22:07:10 GMT Apply for the job now! Apply tot his job Apply To this Job