Health Information Management Representative - Evening Shift

About the position Responsibilities • Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information • Processes release of information (ROI) requests • Manages requests for documentation and information • Scans and edits documents in the electronic medical record • Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems • May train and mentor co-workers • Analyzes documentation and tracks completion to meet regulatory requirements • Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability • Work with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management) • Other duties as assigned Requirements • High School Diploma / GED OR equivalent work experience • Must be 18 years of age OR older • 1+ years of Customer Service experience within a hospital OR healthcare environment • Experience with Microsoft Office products • Ability to train for the first 4 weeks between 8:00am - 4:30pm, Monday - Friday • Ability to work Monday - Friday, during our normal business hours of 3:00pm - 11:30pm CST, including the flexibility to work occasional overtime, based on the business need Nice-to-haves • RHIT or RHIA certification • Bilingual fluency in English and Spanish • 2+ years of customer service experience • Health Information Management (HIM) experience • Experience working within the health care industry and with health care insurance • Experience working in a hospital, physician's office or medical clinic setting • Experience working in a call center • Previous experience communicating with patients and staff with various educational and socio-economic backgrounds • Clerical or administrative support background • Knowledge of federal and state programs that will benefit coverage for clients • Knowledge of medical terminology • Ability to travel between local healthcare facilities Benefits • Comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401k contribution Apply tot his job Apply To this Job